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All reviews hi express king suite microwave oven indoor pool a great stay front desk staff paper plates morning breakfast off the highway jacuzzi tub pancakes comfortable beds wi fi breakfast was included would definitely stay here again sausage upon check
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21 - 26 of 546 reviews
Reviewed 30 June 2018

Stayed at this hotel on the way to Niagara and also on return. Very clean hotel. Staff pleasant. Room are extremely clean. Breakfast is relly good and a wide choice. The only problem is one small elevator and in the morning with people going to breakfast and suppliers bringing goods into the hotel and the room women taking there carts to their floor. Waiting to get off the floor can be long wait. The cleaning carts could be brought up to the floors before people start moving around or do it a bit later.

Room tip: The rooms in the back look out over a pond
Date of stay: May 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Mellisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 2 July 2018

I'd like to thank you for taking the time to write your review. I am pleased you found the hotel clean and the staff pleasant. We do only have 1 elevator and unfortunately we have no control on when our supplies will arrive. The housekeepers start at 8.30 am and will try not to use the elevator if guests need it. Thank you again and I hope you will choose the Holiday inn Express & Suites 1000 Islands the next time you are in the area. .

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Reviewed 27 June 2018

We were on a two-week vacation and the prices ranged from $100-250 for our accommodations. This hotel outshined all of them. It was clean, the front desk was extremely friendly, and the room was very nice. The hotel looks to be fairly new. Our room faced the back and overlooked a field. The beds were comfortable and we all slept very well. It is slightly off the highway so we really did not hear any road noise. The breakfast was very good and the buffet was replenished often. I will say again how friendly and inviting the two women were at the front desk. It really makes a difference when checking in and we felt truly welcomed. Hope to stay in more properties like this one!

Date of stay: June 2018
Trip type: Travelled with family
2  Thank Julestwo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 28 June 2018

Thank you for sharing your feedback. We are delighted to know you had a great stay Our staff take great pride in what they do and I will make sure they read your review. We hope to welcome you back in the future for another exceptional experience!

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Reviewed 21 June 2018

We enjoyed our one-night stay in this Holiday Inn Express. Service from the front desk to the breakfast area was pleasant, helpful and professional. Our rooms were nice, though the bathrooms might have had a bit cleaner floors and full tissue boxes instead of the two kleenex stuffed into an empty box. Why does that stupid scam persist? How much does a box of tissue cost purchased wholesale?

Room tip: All Rooms Should Be Good
Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank velho2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, General Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 24 June 2018


We are delighted you enjoyed your stay at the holiday Inn Express & Suites 1000 Islands and we thank you for sharing your experience with other travelers. As for the tissue box it was an oversight by the housekeeper. I do apologize.

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Reviewed 9 June 2018

We just stayed at this Holiday Inn and were totally happy with everything. We found everything to be very well kept and the room was spotless and clean. It was our anniversary and they upgraded us to a suite. Very nice and relaxing! We were greeted upon arrival by Tracy at the front desk who was so friendly and helpful the whole time, with suggestions of places to go and restaurants to eat at. The breakfast was good, what you would expect from a place like this. As a side note if staying here, order food from Greko’s and have it delivered if you don’t want to go out. You won’t be disappointed.

Date of stay: June 2018
Thank Nathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 2 July 2018

Thank you for your lovely review. I am delighted you enjoyed your anniversary. We are very lucky to have Tracy on our team. Hope to see you again..

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Reviewed 6 June 2018

Booked 2 rooms, and were very happy. The hotel looked to be the newest and nicest looking, and were pleased to see that. We had booked online. Rooms were big and had 2 queen beds in each, nice new bathrooms. Fridge & microwave in rooms. Will stay here again if we come down. There is even a pool and also the included breakfast was one of the best we have had at a hotel with a included breakfast.

Room tip: All rooms would be good at this hotel! Quiet area.
Date of stay: June 2018
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank KBurrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HI_EX_GAN_GM, Manager at Holiday Inn Express & Suites 1000 Islands - Gananoque, responded to this reviewResponded 7 June 2018


Thank you for choosing the Holiday Inn Express 1000 Islands. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we love knowing that you had a wonderful stay. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one.

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