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“nice motel”
Review of Le Chateau du Lac

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Le Chateau du Lac
Ranked #10 of 18 Hotels in Magog
london
Level 6 Contributor
312 reviews
225 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
“nice motel”
Reviewed 10 January 2012

The room was quite pleasant and decorated in a traditional way. The bathroom was smart and modern.

When we checked in we were told that the hot tub would take half an hour to heat up. When we subsequently went to use it it was still cold. We decided to eat first and then try again. When we returned to the spa area we were reminded about taking a shower. We were a bit taken aback as there was a notice in our room saying we should shower with soap for four minutes before using the facilities which we did. We travel frequently and do not feel that we should need to be reminded. I believe we were the only people staying that night and we felt that we were being monitored the whole time rather than just being left alone. When we did use the hot tub (some three hours later) it was not that hot but adequate. We had thought of using the hot tub the next morning but it did not open until 10 and check out was at 11. Bearing in mind that the hot tub would take at least three hours to be remotely warm enough we were not impressed. We have stayed at many hotels with hot tubs and they are normally available for use from 8 in the morning.

We were asked if we wanted breakfast but as this would have been $15 per person we declined. We left at 9.15 in the morning and the part of the hotel where the reception was was locked so we could not use the internet. We were given a code for the wi fi but this did not work. The television had such poor reception we could only get one channel.

We felt that this hotel was a bit fusty and we did not like the atmosphere. It was not relaxing to feel we were being spied on. We even had to move the car as it appeared to be parked in the wrong place. Both car parks were completely empty!

We paid $119 for the room which we thought was poor value in view of the above. We now wish we had looked around at more hotels but it was only for the one night before flying home.

Room Tip: there aren't any - must be somewhere better in the tiown
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank biggles51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 December 2008

what a special hotel. private spa, sauna, jacuzzi, small lagoon, beautiful wood work and mouldings, very well kept and very romantic. Breakfast was delicious with crepes and fruits. highly recommended. beautiful flowers and huge salon with piano.
our massage therapist was excellent and they gave us a complementary manicure because of our anniversary.

  • Liked — charming, clean and well equiped
  • Disliked — perhaps that people come inside with their dirty shoes from outside, specially in the rain. they should leave them at the entrance
  • Stayed September 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank prattwhitney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
victoria
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 October 2006

We stayed there for three days and the hotel was being completely renovated and brough up to five star quality. The new owner is a well know cosmetic surgeon in Montreal. When we where there we got new bed next day and new fancy flat screen television. The outside was being renovated to its old 1850 style and the website seems to be geting a face lift too as well as the menu. It was very exciting to see it all happen. The host was the most charming and fun person. They even plan to make a beautiful garden on their property.
highly recommended, very practical to be in the centre of the action and yet on a charming hotel with lots of history.

  • Stayed September 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank cok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 31 July 2006

I stayed at the Auberge with my boyfriend recently. We enjoyed our stay and found the inn keeper and staff very kind and helpful. The room was very clean. The location is near the center of town and the lake although the view of the lake is almost completely obstructed by faceless condos, therefore it is not as scenic as area as other parts of town.

My first impression is that the hotel has seen better days. The exterior paint can use some work, the restaurant is not open, and my phone did not work in my room (not mentioned by management until I brought it up). The fridge provided for guests in the hallway worked one day and not the next. The bathroom in my room was nicely renovated but the room was slightly run down.

Finally, the staff smoked in the lounge area (not legal in Quebec anymore!!) and the lobby and hallways often reeked of smoke. This is very unfortunate for those of us who are sensitive to smoke.

I did not try the breakfasts at the Inn.

Overall I found the hotel a bit pricy for what it offers.

Stayed July 2006
Helpful?
6 Thank KAM_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 December 2005

I stayed here on business in mid-late 2005. Christine, who owns the chateau is just so sweet, friendly and helpful - but at the same time I never felt like I was being smothered...

The breakfasts are great (not for the diet in some cases!) and the rooms were homely and individual

This is such a relief for anyone - especially those who get so used to chain motels.

The location in the town is also great, far enough away from the bars etc to be peaceful, but near enough to enjoy them all - probably a 5 minute walk at worst I guess.

I'll be back soon Christine!

  • Stayed August 2005, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sully_the_Scarer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Le Chateau du Lac

Property: Le Chateau du Lac
Address: 85 rue Merry Sud, Magog, Quebec J1X 3L2, Canada
Region: Canada > Quebec > Magog
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites
Hotel Style:
#5 Spa Hotel in Magog
Price range (per night): ₹ 10,100 - ₹ 10,355
Hotel Class:3 star — Le Chateau du Lac 3*
Number of rooms: 8
Reservation Options:
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Also Known As:
Le Chateau Du Lac Magog, Quebec

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