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Reviewed 20 September 2017

The Manager does not believe in even one late checkout even if the one or two housekeepers cannot possibly clean 50 rooms after a fully rented night, at exactly 11:00a.m. We had checked in at 10 pm the night before. The doors do not seal properly and the road noise is thus quite marked. The room was clean and nicely renovated with new appliances and beds but the cement walls and lack of accousticly absorbent materials amplified the road noise with the doors lacking weatherstripping. This along some carpeting and sound absorbing materials on walls or ceiling and a different attitude would make this place a fine choice.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank AndrePX1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2017

The owners of the Big Rock offer excellent customer service and it's obvious they take a great pride in running a wonderful motel. I would definitely recommend this motel to other travellers. We were impressed with their dedication to keeping their guests happy.

  • Stayed: August 2017, travelled with family
    • Location
    • Service
Thank rmag2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 August 2017

Great room, nice view, very nicely kept, no AC or screen on the window though.
The hotel is very nice but they decided to do construction on the room above us at 8 am, with loud drills and bangs that literally shook the room we were in. If the checkout time is 11am they should atleast wait until then to do construction to the units.

I was planning to give 5 stars but that really killed it for me.

  • Stayed: August 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank stephanyH889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017 via mobile

We planned for a long road trip towards the northern part of Vancouver Island.We decided to have a stopover and stay for the night at the Campbell River.We stayed at this motel it was really clean and neat plus you can see the open ocean through your window.The location of the morel is so near to their downtown where lots of things to check out.And if you love fishing like we do,you can go to there fishing dock which is just a 3mins away from the motel.The staffs are super friendly and helpful.

Stayed: July 2017, travelled with family
Thank Tim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2017

We chose this motel because it's across from a boat ramp and we were pleasantly surprised very clean Perfect spot we high.y recommend this motel its close to town and next to convenience and liquor store

  • Stayed: August 2016, travelled with family
    • Value
    • Cleanliness
    • Service
Thank boosmommy_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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