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“What a horrible place for it is surely noisy!”

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Old House Hotel & Spa
Ranked #1 of 9 Hotels in Courtenay
Certificate of Excellence
GreenLeadersBronze level
Reviewed 31 January 2012

We are a family of four who checked in this past weekend and stayed in a 1 bedroom suite. The room had only two towels when we had asked for more, we brought our dog and told them we were and needed a pet friendly room. We arrive and are chastised for bringing our dog. They finally put us in a dog friendly room but it took just over an hour. So we are relaxing and man was it noisy. their pool is supposed to close at 9pm but people were in it screaming until just after 10. then they are right beside a major road and all you hear through the night are sirens. So we get up in the morning and get a phone call at just after 10 to ask if we were checking out. This was beyond rude as we felt rushed and could not relax at all! I will never ever come here again and I will make sure no one I know comes here either!

Room Tip: Make sure they confirm in your reservation that they know you are bringing your dog.
  • Stayed: January 2012, travelled with family
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7  Thank Deryk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OHMGR, General Manager at Old House Hotel & Spa, responded to this reviewResponded 1 February 2012

Dear guest, I was very surprised to read your review and invite you to contact me directly at the hotel to discuss your stay. We are pretty firm about the pool closing time and have always been more than responsive to guest requests for extra towels. Your comment about a call regarding check-out time is also highly unusual. I would like to assure you we take our guests comfort very seriously and we strive to make every stay an exceptional one.

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Reviews (925)
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827 - 831 of 925 reviews

Reviewed 29 January 2012

A group of us travelled here with our families, they are very children friendly allowing us to use the pool and the staff was extremely friendly. They would come to the room and help with any request, such as lighting the fire place and setting the flat screen TV's. The suites came with laundry facilities which really helped with trip. We would all strongly suggest this hotel for anyone staying in this area.

Room Tip: Rooms in the building with the lobby would be best for people wanting to be in the same building as...
  • Stayed: January 2012, travelled with family
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Thank Kristina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 January 2012

My husband and I stayed 2 nights the Old House Hotel Dec 29th and 30th. We had a one-BR suite and it was just great. Very well-equipped, nice decor, quiet and really comfortable. We were both suffering from post-Xmas flu so we just hunkered down most of the time in our suite. Housekeeping staff were incredibly considerate. Hotel has an outdoor heated pool and indoor/outdoor hottubs. Was able to use the spa however it looked very nice. Hotel is a convenient location to everything in Courtenay. A really nice experience all-round.

Room Tip: One-bedroom suites are extremely comfortable and well-equipped.
  • Stayed: December 2011, travelled as a couple
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1  Thank bagwan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2011

We rented a deluxe studio here, just as a stop-over one night enroute to southern parts of the island. We had a king size bed that was very comfortable, kitchenette with table and chairs, fireplace and 2 leather chairs for fireplace/tv watching. The bathroom was clean and spacious. A small balcony overlooking the pool and hot tub area was nice to get fresh west coast air, and would have motivated us to hit the hot tub, had we had more time.

The check-in staff were very gracious and pleasant. They allowed us to just park anywhere, since we wanted to get to the restaurant before it closed.

We had a great rate for this room and would most definitely stay here again.

  • Stayed: December 2011, travelled with family
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1  Thank Prairieschooner2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2011

We stayed here end of October and really enjoyed it. We were just getting away from the LMD and it was a nice relaxing get away.

We used part of an RCI time share coupon that included a resort stay and cruise. This was the resort part.

We where kind of surprised to learn that even collecting the trash mid week was supposed to be a charged service. (However the staff was nice enough to waive the charge) Nice central location and the unit we were in was well equipped. It was in the original building eagle I think it was called.

  • Stayed: October 2011, travelled with family
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1  Thank alderion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Old House Hotel & Spa

Address: 1730 Riverside Lane, Courtenay, British Columbia V9N 8C7, Canada (Formerly Old House Village Hotel & Spa)
Region: Canada > British Columbia > Vancouver Island > Comox Valley > Courtenay
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Courtenay
#2 Family Hotel in Courtenay
#2 Romantic Hotel in Courtenay
#4 Business Hotel in Courtenay
Price Range: ₹ 7,253 - ₹ 12,982 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Old House Hotel & Spa 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
The Old House Hotel & Spa is a luxury boutique hotel property in the heart of the Comox Valley. We offer 79 rooms ranging from deluxe studios, one & two bedroom suites and one penthouse suite. We are located on the Courtenay River centrally located to all amenities such as down town shopping, dining, championship golf courses, Mount Washington Ski resort and the Comox International Airport. ... more   less 
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Also Known As:
Old House Village Hotel Courtenay
Old House Village Hotel And Spa
Old Hotel Village
Old House Hotel & Spa Courtenay, Vancouver Island

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