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“Delicious”

Chez Francois Restaurant
Ranked #17 of 125 Restaurants in Canmore
Certificate of Excellence
Price range: US$ 12 - US$ 47
Cuisines: French
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Restaurant details
Good for: Child-friendly
Dining options: Lunch, Dinner, Breakfast, Reservations
Reviewed 12 October 2017

One of the nicest restaurants we have eaten at in all of Alberta.
Stumbled upon here thanksgiving Monday for late breakfast, it was very busy, bit of a wait for food but colours provided for the kids. Food was amazing - lots of coffee refills, will definitely return, would highly recommend

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Thank oriordannoelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (544)
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10 - 14 of 544 reviews

Reviewed 11 October 2017

My friends and I decided to go to Chez Francois for Thanksgiving Breakfast. We arrived around 11AM and it was full. We understood right away that there would be a short wait to be seated, that being said, no one was at the door, greeting guests are giving a timeframe as to how long the wait might be. After 15 minutes, we were greeted and our name was taken. We were then seated 5 minutes later. All was fine, as I mentioned the restaurant was full. Service started well, drinks were delivered within minutes and order was taken very quickly. That being said, after 45 minutes, our food was still not ready. At that point, we did not see our server, nore were we offered drink refills. Our water and coffee were empty. We caught the server's attention and asked for more drinks and for a timeline on the food. She mentioned that we were 3 chits down and that it should not be too long. Another 25 minutes passed before we got our food. We got our food at 12:55PM. The server noticed we were a little disappointed and inquired if we needed something else. We simply mentioned that we had such a long wait time, a second round of drinks should be offered. She responded by saying that we chose the worst time of the day to come for breakfast and that at Chez Francois, wait should be expected when the restaurant is this busy. She continued by saying that they don't offer discounts of rounds of drinks, as we chose to dine there on a busy day. I work in the business and I understand that wait may occurs sometimes, but over 1 an hour and 15 minutes for breakfast is definitely over the top. And not having the server reassuring her guests and filling drinks definitely did not help. I felt that her answer was not professional and that service was lacking. On top of that, both my friends stood up to pay and both were charged for the entire breakfast. As we discussed together, we realized the mistake and went back to get a refund, which was not happening with the credit card machine as we were told it was not possible and got cash back instead. Not the best experience at the well announced "best breakfast restaurant in Canmore".

https://www.tripadvisor.com/ShowUserReviews-g181727-d703217-r532128373-Chez_Francois_Restaurant-Canmore_Kananaskis_Country_Alberta.html#

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Thank Roxanne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2017

As a European sometimes the American and Canadian breakfast joints are too greasy. Chez Francois gets everything right. A-mazing French toast. But what's even better here are the potatoes. So well seasoned and you'd want a extra portion as soon as you finished the first. Everything really fresh and combine that with nice staff and it deserves a top recommendation. It's bit oddly located so probably won't get many random tourists walking in but it is worth driving to from wherever you are in the area if you like your breakfasts!

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Thank TexanAbroad23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

Outstanding brunch with lots of tried-and-true and creative options. Everything was fresh and delicious.

Thank hengelhardt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

Really good choice for breakfast.
The food was fresh and well presented and the staff polite and attentive.
Try the french toast, it's yummmmmmm.
Really good choice for breackfast if you're in town.

Thank emzie74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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