I have stayed here many times before and find that this time, the hotel must have gone through a severe management change. I still love the views, the pools, the silence in the condos, the kitchen and how convenient it is to find and book.
We did find that there were reminants of a serious updating of the paint etc when we found painters tape on the windows and no curtains on the main floor at all. I also noticed that the coffee pot was broken, the complimentary shampoo / soap offerings have fallen off track from the Aveda products they used to offer and no one came to clean our room the entire weekend.
Despite all this, the place was spotlessly clean, the staff were truly nice and friendly, the beds were as comfortable as I remember and the decorative touches were as luxurious as I remember them to be. I will still go back to this place for the rates that they offer and because I have generally always had a great experience. I'm going to say that this past weekend was not the norm. This is great place for kids and for families, they accept pets and summer times are very social on the patio at the bbq's.
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- Also Known As:
- Mystic Springs Chalets & Hot Pools Hotel Canmore
- Mystic Springs Chalets And Hot Pools
- Mystic Springs Canmore
- Mystic Springs Chalets & Hot Pools Canmore, Alberta