Great day out with a 6 year old who loved the whole experience. We read the helpful reviews and got to the lift at 9 am opening of the gondola. Very quiet and lots of room to watch the bear talk, observe the bears, watch the (hilarious and entertaining) lumberjack show, watch the impressive birds of prey display and ride the chairlift. The main chalet was hot, packed, and the food looked and smelt really revolting (think pizza and nachos) - to avoid absolutely. It would also be good to have a picnic area or an ice cream/ coffee concession at the top of the chairlift. We went back down the mountain at 15.00 and the queue was about 20 minutes. Overall good value for money and kept our son entertained for about 6 hours- well done but could be slightly better.