This Starbucks is in the Richmond Center, main level. It stays busy with a line of over 10-12 people not unusual. The wait is not worth it, the drinks are just average and indicate little interest in pleasing the customer. Order taker we had was indifferent, did not smile and was almost surly in response to questions. Quite a bit of grumbling going on between employees. Will not recommend and will not be a customer here again. There are many other more pleasant options for a coffee drink.