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“Coffee drinks are just okay, service is slow”
Review of Starbucks

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Starbucks
Ranked #43 of 47 Coffee & Tea in Richmond
Restaurant details
Reviewed 22 December 2017

This Starbucks is in the Richmond Center, main level. It stays busy with a line of over 10-12 people not unusual. The wait is not worth it, the drinks are just average and indicate little interest in pleasing the customer. Order taker we had was indifferent, did not smile and was almost surly in response to questions. Quite a bit of grumbling going on between employees. Will not recommend and will not be a customer here again. There are many other more pleasant options for a coffee drink.

Date of visit: November 2017
Thank William F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (8)
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4 - 8 of 8 reviews

Reviewed 21 April 2017

After all this time I'm still amazed at the persons that queue to make a purchase and then line up again for their coffee. I've noticed some patrons take their purchase up the escalator to the Dining Terrace. If it were not for the fact that I bring coffee to my friends at T-Book (just a couple of store fronts away) I would be upstairs at A&W for my caffeine fix.

Date of visit: April 2017
    • Value
    • Service
    • Food
Thank Renegade225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 December 2016

I don't understand such insanity, I stood in line for about 15 minutes to place my order and make payment, then I again waited patiently for another 10 minutes to receive my order. Finally, finding no place to sit to enjoy my purchase I was obliged to ride the escalator to the Dining Terrace, guess what there was not a clean and vacant table to be found.

Date of visit: December 2016
    • Value
    • Service
    • Food
Thank Renegade225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2016

When the food court moved to the send level (now known as the Food Terrace this venue of Starbucks remained behind. I seldom patronize this location as there is no seating to enjoy your coffee. Even worse the service now is simply lousy. First you wait to make your purchase and then you wait even longer to receive your coffee. What a joke.

Date of visit: March 2016
    • Value
    • Service
    • Food
Thank Renegade225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 July 2016
Google Translation

Date of visit: June 2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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