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4 - 9 of 343 reviews
Reviewed 2 August 2021

We were looking forward to going for dinner. What a shambles this once iconic place has become. Everything is old and dirty. The staff need training and a lesson on what to wear. A raincoat is not appropiate uniform for the waitress to serve food in. Toilets stink, food is below standard. Waste of money!!

Date of stay: July 2021
2  Thank Sherpa7565570
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 27 July 2021 via mobile

We had been here several years ago and loved it. This time very disappointed. Room was overcrowded with cooking facilities that are no longer used. The bath had little paint on it and the bathroom tiles full of mould. The Venetian blinds in the bathroom broken, and the curtains in the bedroom not hanging properly. The TV needed a degree in technology to work. Could only be turned off with a secret button at the back on day one, and day two no control over the volume. While the service was lovely, the bed comfortable and the room warm, the general air of decay both in the rooms and lounge bar was grounds for crossing off this once grand place.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Althea L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 20 July 2021

How sad that it was such a bad experience. Four of us...booked the Penthouse...no gas in the fire so the apartment was freezing. There were cheap plastic fans dotted around. The dishwasher had the previous guests dishes unwashed. No tea in the container. The pot plants in the master ensuite had seen better days. The second bedroom had an ironing board, iron, heater and air con unit cluttering the room. As if this wasn't bad enough sadly the staff weren't interested.

Date of stay: July 2021
    • Value
    • Cleanliness
    • Service
1  Thank 202Moa
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 19 July 2021

Don’t know why other people are complaining.. this is a stunning building and my room was beautiful. Harbor views in two different directions from separate windows, immaculate modern bathroom and period style brand new seating area to enjoy the views from. Fridge, electric blankets, free standing full length mirror, original fireplace. fabulous value compared to a regular motel or CBD hotel. Friendly and helpful hotelier. Great bar area. Can’t believe my luck value-wise.

Room tip: Harbour view room.
Date of stay: July 2021
    • Value
    • Service
Thank FionaCD2
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 17 May 2021

This is no experience in revelling in the history of what was once a fine and grand hotel. It's shabby, tired and currently disrepected. The service seems chaotic and it had all the hallmarks of a Fawlty Towers episode. The room was tired and sad. Curtains were faded, paint was peeling, the fridge had been left off so was leaking and the bathroom had some weird wiring experiment going on with NO lights above the mirror. It's a beautiful that needs to be cherished and nurtured. It certainly isn't getting that treatment now and the rate we paid $175 (!) was certainly a rip off.

Room tip: We had the balcony room that could be surperb if they looked after it.
Date of stay: May 2021
    • Location
    • Rooms
    • Service
1  Thank FarAway380638
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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