How sad that it was such a bad experience. Four of us...booked the Penthouse...no gas in the fire so the apartment was freezing. There were cheap plastic fans dotted around. The dishwasher had the previous guests dishes unwashed. No tea in the container. The pot plants in the master ensuite had seen better days. The second bedroom had an ironing board, iron, heater and air con unit cluttering the room. As if this wasn't bad enough sadly the staff weren't interested.

Don’t know why other people are complaining.. this is a stunning building and my room was beautiful. Harbor views in two different directions from separate windows, immaculate modern bathroom and period style brand new seating area to enjoy the views from. Fridge, electric blankets, free standing full length mirror, original fireplace. fabulous value compared to a regular motel or CBD hotel. Friendly and helpful hotelier. Great bar area. Can’t believe my luck value-wise.

This is no experience in revelling in the history of what was once a fine and grand hotel. It's shabby, tired and currently disrepected. The service seems chaotic and it had all the hallmarks of a Fawlty Towers episode. The room was tired and sad. Curtains were faded, paint was peeling, the fridge had been left off so was leaking and the bathroom had some weird wiring experiment going on with NO lights above the mirror. It's a beautiful that needs to be cherished and nurtured. It certainly isn't getting that treatment now and the rate we paid $175 (!) was certainly a rip off.