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“Friendly but dated not what we expected.”

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Forest Suites Resort at Heavenly Village
Ranked #22 of 66 Hotels in South Lake Tahoe
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Friendly but dated not what we expected.”
4 of 5 bubbles Reviewed 10 March 2012

Stayed at the forest suites resort, great location, however, the room we had was small and dated it was like going back into the 70's. Staff were friendly enough, but no real contact with them. Breakfast was ok, but plastic cutlery and crockery had seen better days.
Heavenly is a lovely location and the skiing was excellent. I would recommend heavenly but not sure about the forest suites! Pity really as the location was superb.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 3486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, 2 April 2012
Dear 3486,

I appreciate your feedback to our resort in South Lake Tahoe. I wanted to reach out to you and let you know that we are constantly working on improving our property and we are seriously looking at doing some additional room renovations this year to improve our rooms even more than they are today. We understand the importance of this and it is on our minds at all times. I can assure you our rooms are very clean and no matter the date of our furniture we pride ourselves in ensuring our cleanliness levels are top-notch. Please check back with us in the next few months and we might just have new additions to our guest rooms.

Warm Regards,
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721 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
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English first
Vallejo, California
1 review
3 of 5 bubbles Reviewed 6 March 2012

This was my 3rd time back and my worse experience to date. I booked a 1 bedroom suite for 3 days. First issue, the toilet clogged the first night or shall I say at 5:30am the first morning. My husband walked to Raley's and bought a plunger rather than call the front desk. Being close to Raley's is a huge plus. The beds need updating, the fridge barely kept our milk cold, and I had to buy a bottle of frebreeze to mask the old musty carpet smell. But the worse thing by far had to be the shower. The bathtub had chip marks that left black dots in the tub, the shower pressure felt more like a slow dribble that would bounce back and forth between cold to hot. Sorry but a hotel shower shouldn't be affected by someone three units down flushing the toilet. This place needs serious updating! The free breakfast is ok, the game room no longer has a ping-pong table, just a pool table ($1/game) and a couple of outdated over priced video games. But you can drink in you there! Its close proximity to stateline, the gondola, and heavenly keep this place in business. It's literally steps from the gondola which means you can throw on your gear, jump on the gondola ($36/pp + lift ticket) and be on the mountain in a matter of 15 min from your hotel. But if you are loooking for a place to stay that isn't reminiscent of your grandmother's house circa 1987, this place is not for you. If you need a cheap place to stay, a step up from Black Jack inn to party and get wasted in...book now!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hooamihere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ForestManager, General Manager at Forest Suites Resort at Heavenly Village, responded to this review, 2 April 2012
Dear hooamihere,

We appreciate your feedback and review of our resort. I would love to be able to speak with you personally and my number is 530-543-6532. I look forward to getting to speak with you at your earliest convenience.

Best-
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 6 March 2012

This resort is in a great location very 100 yards from the Heavenly gondola but is very old and tired. They really, really really need to update the entire facility. Everything is old. The kitchen in the suites have barely enough glasses and plates for 4 people to have wine and cheese. Forget cooking anything. If you make dishes dirty there is no dishwasher to clean them. That would be ok but there is no dish rack to put hand washed dishes either. Seriously I'm ok with "rustic" but this isn't. The hot tub is really small and not inviting at all. Continental breakfast was nice but sparce. A little effort would go a long way. Some pastries, a waffle maker, maybe some scrambled eggs would make it much better. On the good side the place was clean and the bed comfortable.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JKirk00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
Level Contributor
204 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 bubbles Reviewed 2 March 2012

Just back from a weekend at the Forest Suites. The rooms are not fancy but have all you would need for a weekend. There is a free breakfast included and a couple of hot tubs for apres ski. The big attraction is location, location, location - walking distance to the Heavenly Gondola and all sorts of restaurants and retail. The staff is friendly and helpful (comped us a drink while they tried to find our lost reservation). My one itty bitty complaint is that their internet is as slow and unreliable as dial-up.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank expat326
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sebastopol, California
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 1 March 2012

My husband booked a getaway for us President's Day weekend for some R&R. Forest Suites resort was perfect for our weekend getaway and I wish we could have stayed longer! The location is literally right behind the Heavenly Gondola, which was so convenient for anytime we wanted to do anything. The staff was super friendly and went out of their way to make sure we had everything we needed. Our room was huge, with a separate bedroom, separate living room and a full kitchen. There was a contintental breakfast that we ate at each morning with great breakfast choices and helped keep the cost down. My favorite part about the resort was how quiet everything was. Even though there were rooms on either side of us, we didn't hear a peep once we were in our room. We had such a great experience, we have already planned our next trip back and I have told my husband we just might have to renew our wedding vows here!

Room Tip: I think most of the rooms are suites. We stayed in a 1 bedroom suite and it was HUGE! This would be...
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kristin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Forest Suites Resort at Heavenly Village

Property: Forest Suites Resort at Heavenly Village
Address: 1 Lake Pkwy, South Lake Tahoe, CA 96150-8834
Region: United States > California > Lake Tahoe (California) > South Lake Tahoe
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in South Lake Tahoe
#9 Business Hotel in South Lake Tahoe
Price range (per night): ₹ 8,145 - ₹ 19,457
Hotel Class:3 star — Forest Suites Resort at Heavenly Village 3*
Number of rooms: 119
Official Description (provided by the hotel):
Location, Location, Location! Forest Suites Resort at Heavenly Village is a South Lake Tahoe resort nestled in intimate alpine environment located less than 100 yards away from Heavenly Ski Gondola and Heavenly Village. All of our over sized South Lake Tahoe resort suites sleep 4 to 6 adults. We are a few minute walk to the casinos, and a few blocks to the crystal clear waters of Lake Tahoe. Guests staying at Forest Suites Resort will experience updated rooms & furnishings, new decor & upgraded amenities. Our guests will experience high-speed wireless internet, hot American-style breakfast buffet, mid-week nightly wine and cheese receptions, weekend child activities including arts & crafts, "Green" exercise classes, movie nights, an XBOX game center & events throughout the entire year for the entire family to enjoy. ... more   less 
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Also Known As:
Forest Hotel South Lake Tahoe
Forest Hotel Lake Tahoe
Forest Resort Lake Tahoe

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