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Kellie J
Wollongong, Australia

Just fantastic, wish we could have stayed longer

5.0 of 5 bubblesReviewed 17 Jan 2024via mobile
Could not fault the Resort. The Accomodation, Restaurant The Grove, Golf, Ryan in the Golf Pro Shop with his weather forecasting, breakfast recommendations and History lesson was all fantastic. Will definitely be back. Everyone was very friendly and helpful
Date of stay: January 2024
Trip type: Travelled with friends
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Reviews (10)
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1 - 6 of 10 reviews
Reviewed 2 January 2024

We stayed in a three bedroom lakefront villa. The accommodation was exactly what I had hope for. Lovely view, clean, good beds. Each room had it's own heatpump/aircon which was great. This was a really good set up for a family. The pool and gym were excellent. Probably the best gym of any place that I have stayed at. We enjoyed using pickleball courts. Nice playground nearby and wildlife around the golf course was stunning.

This is the first golf course I have stayed at that did not have a golf pro on site. I had hoped to have a lesson with my teenage children while we were there.

The behaviour of some other guests disrupted our stayed. There was no one to contact about this once the golf shop closed at 7pm. Our unit was not serviced during our 6 night stay. No one replaced towels, dishwashing tablets, rubbish bags etc. There was also no information in the apartment about how to refresh these things and never anyone on reception while I was there. Apparently someone came on duty at 11am.

In summary, a great facility for a family stay. But not five stars because service levels were limited.

Date of stay: December 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank kiwitravelor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 May 2023

Fantastic, quiet and away from the mad traffic of Melbourne. Very clean, comfortable with everything that you need for a week or more. Nice quiet town (almost) it is easy to forget that it is an outer suburb of Melbourne, but Hidden Valley seems a million miles away.

Date of stay: August 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank DougBizTraveller
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Roberts, General Manager at Hidden Valley Resort, responded to this reviewResponded 5 June 2023

Dear DougBizTraveller, thanks for your great review! Hidden Valley Resort is a great place to escape for a few days and as you say, it is hard to believe that we are only 50 minutes from the Melbourne CBD and 35 minutes from Melbourne Airport!
We are pleased that you enjoyed your stay with us and look forward to welcoming you back in the future.

Kind regards

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Reviewed 7 March 2023

Magnificent accommodation, two story town house with 3 large bedrooms. All amenities provided to enable you to cook your own meals. (Bistro also available in main building). Swimming pool and gym also available for use.

Great challenging golf course. Carts available for hire and recommend the use of them as quite a distance between greens and tees, and tees to greens.

Check the weather conditions before you go, can be very cold and wet even in February

Room tip: Best rooms are the even numbers which look out onto golf course.
Date of stay: February 2023
    • Service
Thank Arius50
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Roberts, General Manager at Hidden Valley Resort, responded to this reviewResponded 8 May 2023

Dear Arius 50, Thanks for your great review! We are delighted to hear how much you enjoyed your stay with us and that you made the most of our fantastic Accommodation, Golf and leisure facilities.

We look forward to welcoming you back in the future.

Kind regards

Stephen Roberts
General Manager

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Reviewed 27 December 2022

Staff were great. Lovely accommodation and well maintained, interesting golf course. Highly recommended.
Very reasonable package rates for a group.
Only problem a bit of a noise issue due to very heavy rain overnight but we were assured that would be attended to.

Date of stay: December 2022
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank colleennewton
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Roberts, General Manager at Hidden Valley Resort, responded to this reviewResponded 5 June 2023

Hi colleennewton, thanks for your review. We are pleased that you and your group enjoyed your stay with us! We look forward to welcoming you back again in the future.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2022

Lovely townhouse , modern fittings and living essentials are adequately provided for. We had a golf course/lake fronting unit which was pleasant. Wish the weather was better…biting cold for a near Summertime

Date of stay: November 2022
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank LimcmtNov2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stephen Roberts, General Manager at Hidden Valley Resort, responded to this reviewResponded 22 December 2022

Good Afternoon,

Thank you for your review on our resort,
We are pleased you found the Lake view house nice & modern with that wonderful view!

Thankfully Victoria is starting to look a lot more like summer and let's hope it stays like this for a while, we hope you come back and enjoy some sunshine at the resort.

Kind Regards,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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