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Reviewed 5 April 2017

Comfortable hotel, well located. Good breakfast. Modern, minimalist look inside a traditional outside. Roof top patio-good view, nice place for a drink after a long day. They will provide a box lunch if you are going to be out all day.

Date of stay: January 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
Thank paula a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelnakan, Coordinacion de Ventas y Mercadotecnia at Hotel Nak'An Secreto Maya, responded to this reviewResponded 7 April 2017

Dear Mrs. Paula,

Thank you very much for your visit, we appreciate your comments and we are pleased that you had a pleasant stay at the Hotel!
We hope to see you soon, it will always be a pleasure to host with us!
Best regards,

Reservations and Sales Hotel Nak'An Secreto Maya
Gracia Fernández
reservaciones@nakan.mx

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2017 via mobile

This hotel is by far the worst with noise level. Minimalistic decor, glass and cement structure with open spaces. Bar noise, staff rearranging furniture at late hours of the night made this hotel a nightmare.

The rooms are comfortable enough - except window shades are sheer and lights from the garden/ street area shine in.

If you need rest to function next day, this hotel might not be a good choice.

Date of stay: March 2017
Trip type: Travelled with friends
Thank 530Gypsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2017

We found this lovely little hotel based on its Trip Advisor reviews and it did not disappoint. Hotel Nak'An Secreto Maya is a clean, modern hotel in an excellent location, only 2 1/2 blocks from the main plaza. The rooms and bathrooms are spacious and well-appointed, there is plenty of hot water in the shower and toiletries are provided. The free wifi is excellent in all areas of the hotel and a full American breakfast is included in the extremely reasonable price. All of the staff are very friendly and helpful and some speak English. If you are planning to visit Comitan, I would definitely recommend staying at Hotel Nak'An Secreto Maya.

Room tip: First floor rooms are very quiet and have king-size beds.
Date of stay: December 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jere-DePaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2017 via mobile

We planned to stay here after reading great reviews.
Here's what happened.
We had price listed on Internet. At the desk, the price was about 400 pesos higher. Every other hotel on our vacation in Chiapas discounted the posted price. Manager would not. We opted to stay anyway because the lobby looked cute. We asked to see the room and he refused to show us. Now, we are long time travelers and I can say never before were we refused a look before signing in. This was not a communication difficulty. He stated it was policy not to show.
We left puzzled but easily found another nice hotel at the 400p lower price.

Date of stay: January 2017
Trip type: Travelled as a couple
Thank boomersooner5154
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelnakan, Reservaciones y Ventas at Hotel Nak'An Secreto Maya, responded to this reviewResponded 23 January 2017

Good morning dear customer
I would like to inform you that our prices are public rates that have the same price both in front desk and expedia.com, hotels.com, booking.com, please if you may still have The screen shot of the cost with which they saw that rate 400 pesos lower let us arrive or in given case if they can share in which page they saw it would be of much use.
We suggest that if you are lower in any other place than as they were offered in front desk, with pleasure the night goes by our account in its next visit.
We are at your service and the most important thing for us is that you are satisfied with our service.
Best Regards,

Gracia Fernandez
Reservations and Sales Hotel NakAn Secreto Maya
reservaciones@nakan.mx

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2016

Arriving in Comitan and finding this hotel in one of the backstreets of town.
The facad is still in old style but coming inside is totally modern. The front desk people are very friendly and helpful. They speak English . Safe carparking. The room is tastefull decorated. Big room with all modern facilities. Great wifi connection.
Good coffee and breakfasts service great. Walking distance from the Centro.would stay there again.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank ClassicStrider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelnakan, Coordinacion de Reservaciones y Ventas at Hotel Nak'An Secreto Maya, responded to this reviewResponded 13 April 2016

Hello dear guest,

Thank you so much for your comments!
We appreciate your opinion and we are pleasured to receive again in the Hotel!
Have a nice day!

Best Regards,

Gracia Fernandez.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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