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3 - 8 of 65 reviews
Reviewed 14 April 2020

Room: 3rd floor. Huge. Great views of the ocean. Quiet. Could not have been better.
Location: Across from the prettiest part of the beach. 2 - 5 minutes walk from all the restaurants, but far enough away not to be loud.
The hotel staff at Volcano Hotel are out of this world. When we needed to leave early in the morning for a tour, the hotel staff came in earlier to start breakfast, which was excellent every day, so we could eat before we left.
One day, we misplaced our camera. As this was near the end of our trip, we were freaking out. When we told the receptionist, she called all the tour operators we had used and found out that one had found our camera. Then, she rode her bike to their office, picked up the camera, and brought it back.
Even without the high level of service, the days we spent at Volcano Hotel would have been the best of our trip to Ecuador. However, thanks to the attentiveness of the hotel staff, this trip was quite possibly the best vacation of our lives.
Thank you Elizabeth!

Date of stay: February 2020
    • Rooms
    • Cleanliness
    • Service
Thank A3702MOrobertg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 1 March 2020

Was put in room 303 on the top floor- what a view! No elevator tho. Room was comfortable and clean. Staff was friendly and accommodating.

The common area on the 2nd floor was nice and the breakfast area on the main floor was also good. Breakfast was great- included pancakes, eggs, fruit, toast, and strawberry juice.

Not really 'beachfront' as there's another row of buildings on the beach but the lot directly across from the hotel is empty so you still have a nice view.

Quiet street. Close to the main square with shops and restaurants, as well as a lagoon where you may get to see flamingos.

Date of stay: September 2019
    • Location
    • Sleep Quality
    • Service
2  Thank work2travel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AlexMontalvoI, Guest Experience Supervisor at Volcano Hotel, responded to this reviewResponded 2 March 2020

Dear Guest

Thank you very much for yur kindly review. We hope to see you a next time.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 February 2020

This hotel is in a dream location, steps from the beach and just a few blocks from town. Our room was spacious and clean, with a big bath room. It was great to have a laundry line in the bathroom, since we had wet bathing suits every day of our stay. The air conditioning worked great, the wifi only worked in the public areas.

The hotel staff was friendly and helpful. We were welcomed with juice and chilled towels.

Our room was on the back side of the hotel, and if I was rebooking I would absolutely book one of the ocean facing rooms.

Date of stay: February 2020
Thank AmandaLF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AlexMontalvoI, Guest Experience Supervisor at Volcano Hotel, responded to this reviewResponded 29 February 2020

Dear Amanda

Thank you very much for your kindly review.
We hope tu see you again!

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2019 via mobile

Would thoroughly recommend - the views were as they look on the management photographs, it was spacious and the chef and receptionists were so helpful and polite. Shower was warm and air con was good!!!

Date of stay: November 2019
Trip type: Travelled as a couple
2  Thank E1292GNsarahj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AlexMontalvoI, Guest Experience Supervisor at Volcano Hotel, responded to this reviewResponded 6 December 2019

Dear Sarah

Was a pleasure to have You with us, thank you for yor kindly review.

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2019

It would be difficult to fault Volcano Hotel.
Large and sunny rooms with sea view, superb beddings, nice bathroom with hot water running all day long, + a very friendly and helpfull reception.
You are at a short walking distance from evrything, although Puerto Villamill is very small, but the place is totally silent. The beach is across the street.
10 mn from the airport, 5 mn from the harbour.
There is a nice open air terrace where you can eat your take away dinner, the breakfast is excellent.
No bar, but a fridge well stocked with soft drinks, beers and wines reasonably priced.
What else ?

Date of stay: October 2019
    • Value
    • Rooms
    • Service
Thank Michel R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
AlexMontalvoI, Guest Experience Supervisor at Volcano Hotel, responded to this reviewResponded 6 December 2019

Dear Michel

Thank you very much for staying with us, and thank you for your amazing review.

Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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