Ok, where do I begin! The trip started off with the excellent service provided by Mike Wagner (Mike Fisher) and his team with our pick up at the airport. They were easy to locate and did not have us waiting. Great service! Secrets Cap Cana was everything we were hoping for and more. The Secrets Cap Cana team was there to greet us upon our arrival to their gorgeous property. We had the pleasure of having Darling as our "Butler". Darling was always there to help and assist us with any of our needs during our stay. Darling ensured that we had everything we needed to make our trip perfect. The Preferred Pool staff became our family. How we enjoyed chatting with them everyday and seeing their beautiful and warm smiles. Our wonderful team: Zunilda, Xiomara, Hiderkel, Benito, Junior, Esperanza, Jackson and others. You are in fantastic hands with this crew. The champagne popsicles were a favourite. Shout out to Willy and Angel who assisted us with our towels.
You could not want for anything more at the wonderful restaurants. Everything you read about the excellent food is totally true. Some of our favourites were the lamb lasagna, osso buco , the carpaccio, pasta penne arrabbiata (for those that enjoy spicy food)and the short ribs (at the Italian restaurant Portofino). At Bordeaux we loved the duck confit, the fried camembert, scallop app, and their short ribs. Every dish we had at the Seaside Grill and Oceana was mouth watering. The sea bass and grouper are a must! Oceana has a very tasty apple salad..yum! A couple of our wonderful servers here were Daniel and Fernando. Rosewater was our go to breakfast restaurant. Teofilo is a wonderful server. Teofilo gets your day off to a great start. We were super excited that there was a juice bar as we recently started juicing at home. Johann was a delight every morning. We enjoyed many wonderful and fresh fruit juices made by Johann. There truly is so much great food at this resort that you cannot get to everything, but everything you do get to is wonderful.
The entertainment was very enjoyable. As almost every guest says, you have to see the Queen Show! We were lucky enough to see it twice and both nights were amazing. The Beatles show, the Divas show, and the Rock Show were also enjoyable. On Karaoke night we had a great time listening to other guests sing. There were some talented guests there.
Our room was lovely (pool and partial ocean view). The rooms were always maintained very well and we had everything we needed. There were so many fabulous staff members ensuring our rooms were always in tip top shape. Thank you very much to Eddison for helping us out. We only ordered room service once so we could try the "secret box" lol. Our breakfast was placed in our "secret box" and low and behold you access it privately without having to answer a door. What a great concept!.
The Pevonia Spa is a must! It is lovely to have the hydrotherapy circuit outside versus in an enclosed building. Both Yelfi and Junior took awesome care of us on our visits.
I could go on about this wonderful resort and it's super special staff members. Go visit them and see what it is all about. If you are on the fence trying to decide if you should go here or not, don't be....you need to visit this superb resort.
I understand now why they greet you with a "welcome home". The staff members really do become one of your family members and it is very sad to leave them. No good-byes, just see you later.
