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All reviews garden centre meal deal beefeater restaurant beefeater next door harper adams car park sports centre clean rooms main road a ground floor room road noise a great nights sleep sized room comfortable bed excellent stay excellent value for money one night stay
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Reviewed 5 weeks ago

Premier Inn are always my first choice for a budget hotel, especially if there is a Beefeater next door, as usual the room was clean, comfortable and ideal for my needs and the Meal Deal provides excellent value for money.

  • Stayed: September 2018, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank KevinHSwindon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2018 via mobile

Stayed at premier inn - good
Beefeater restaurant across the rosd terrible
Got all food orders mixed up waited two hours for main course to arrive
Staff not one could put a smile on their faces miserable and very abrupt
Very unprofessional service and severe lack of training

Never again

Stayed: September 2018, travelled with family
Thank Lindsay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Guest Relations at Premier Inn Newport/Telford Hotel, responded to this reviewResponded 4 weeks ago

Hi Lindsay.

Thanks for leaving a review after your recent stay with us.

it's frustrating to hear that your restaurant service let us down your experience on a whole. We want to get all elements of our guests stay right from start to finish, food and accommodation and will be passing on your feedback so we can improve. We apologise for the issues you encountered on this occasion.

I'm pleased you were content with the hotel and we hope to welcome you back so we can give you a great all round visit.

Thanks,

Josh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2018

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 20 August 2018

  • Stayed: August 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 17 August 2018

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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