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Traveller rating
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Reviewed 6 October 2019 via mobile

Went there with my wife for a mini get away for 3 days. It was a truly an electronic free zone. The poor mobile network made it even better. They would even lock up your gadgets if you asked. The views and the walks were excellent. Their home brew coffee is a must along with their cozy ambiance. We had taken the Jacuzzi room. It was extremely relaxing, though it took a while to fill up. Their staffs was always available to help us.

Date of stay: September 2019
Trip type: Travelled as a couple
1  Thank muwajjidht
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 23 February 2020

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We eagerly await to welcome you on your next visit.

Regards,

Asim Azeez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2019

Amazingly serene and wonderful place.lovely location and a perfect getaway with polite efficient and pleasant staff.lovely rooms spacious and clean.very impressive and creatively done bathrooms.must go place !

Room tip: Excellent and comfortable
Date of stay: June 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank budhrajar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 23 February 2020

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We eagerly await to welcome you on your next visit.

Regards,

Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2019 via mobile

Old Kent estate is an old English coffee estate with very cozy 8 cottages. Constructed very tastefully and with modern amenities. Cottages are quite large and main attraction are the lavish bathrooms. It's a very good relaxing place away from our busy/ noisy cities and you will enjoy peace! Restaurant is small, open to nature but accommodates all guests even if all cottages are occupied. The designing of the reception area, library, mini home-theatre etc gives actual English feel.

In case of food - we found breakfast excellent and lunch/ dinner reasonable based on local preparation. Staff is polite and helpful.

Few things may be improved and which are:

1) Although staff is polite and they extend a warm welcome too, there is some disconnect between them and guests. They do not interact much on their own except when you ask them any questions. We did not experience the GM at property or Chef coming out and having casual talk with guests, which would connect the guests little better with property.

2) although there is a SPA, it was not a luxury experience the way it's mentioned on their list of services. Not sure if they have any dedicated masseurs at the estate.

Overall experience was good except few of these things.

Date of stay: July 2019
Trip type: Travelled with family
1  Thank winisam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 23 February 2020

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We have taken note of your comments regarding improvement in food. Thank you for recognizing our staff as polite and helpful, although we are there for all your service requirements and queries, we like to maintain a respectful distance to honor your privacy and quality time with your family.

We have a Spa with professionally trained masseurs and our services are listed and explained. It is for our esteemed guests to experience and rate us.

We eagerly await to welcome you on your next visit.


Regards,


Asim Azeez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2019 via mobile

It was my birthday visited the resort. It was nice wanted to give 5 star but there is scope for improvement so giving it 4star. Would recommend the resort guys to get the TV in the home theatre room fixed it's got 2 non working lines also most of the CD were theatre print not original. Lot of power cuts and slow water supply to bathroom. Everything else was good we enjoyed just some feedback so that you guys improve.

Date of stay: July 2019
Trip type: Travelled with family
1  Thank Sundarjeeth J
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 20 July 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We have taken note of your comments regarding our services, We are also of the opinion that there is always scope for improvement as rightly pointed out by you. The reviews with keen observation and insight like your review are a source for our improvement and introspection.

We will try our utmost to raise the benchmark to meet your expectations.

Thanking you once again and eagerly awaiting to welcome you on your next visit.


Regards,


Asim Azeez
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2019 via mobile

Nothing else to be done, morning time and evening, listen to the birds, look for elephants footprints and enjoy the weather and food.
Amidst a coffee State very well kept, is a retreat that is worth it.
Close by is the Bylakuppe Tibetan monastery.

Date of stay: June 2019
Trip type: Travelled with family
Thank Matilde_Mir
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 20 July 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.


We eagerly await to welcome you on your next visit.


Regards,


Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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