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Reviewed 6 February 2019 via mobile

The biggest selling point of this estate, is the historic lodge and the beautiful paths that lead you right into the heart of the coffee plantation, not to forget the most amazing morning views of the sun rising over the Coorg mountains. (Apparently, the only other place to have this view is the Taj)

I loved the natural rugged beauty of the estate, and the quaint appearance of the individual cottage rooms. I also loved the bathroom which was massive and had a separate small tub for a foot spa. But it is the food which was disappointing. There was very limited variety as well as being very unpresentable. However, the taste was not too bad, and we were also aware that the hotel was dealing with a crisis situation in the kitchen due to some staff having abruptly left.

Having said that, it must also be mentioned that the hotel didn't charge us for any of the extra food we ordered such as hot or cold coffees or ice creams. And I must say that their espresso was one of the best I've ever had. Their estate is right next to the TATA coffee estate (which provides the beans for Starbucks), which probably shows that the quality of the coffees of these estates is the most superior coffee in this region.

I was also grateful for the staff bringing me a prayer mat, having made the observation that I would need one because I wear a scarf. That was very thoughtful of them.

The manager and servers were all very keen to make sure we were enjoying ourselves and would politely oblige to all requests.

We are grateful for their attention and services.

Date of stay: November 2018
Trip type: Travelled with friends
Thank Sadia C
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 7 March 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.


We eagerly await to welcome you on your next visit.



Regards,


Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2019

No words to describe about our stay here , was a lovely experience. We got ourself out and started scouting around the property and there is so much to know about this heavenly space. Waking up for the birds chirping was the best here..I just fell in love , we are visiting here again and again :)

Date of stay: December 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank Jet33690907907
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 7 March 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.


We eagerly await to welcome you on your next visit.



Regards,


Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 February 2019

We stayed here in the second week of January. I believe it is the lean period because on the first day, we were the only guests at the resort. The location is amazing, smack in the middle of a functioning coffee plantation. No cellphone reception and no WiFi in the rooms. That's a plus point in my book! The morning views were great and the chirping of birds with the great coffee were awesome. The meals were nice and satisfying.We did the plantation walk and our guide was excellent (Apologies! I can't remember his name). My kid really enjoyed the two hour hike.My only grouse was that the level of service was not upto par. I believe it was not because of lack of trying. Most of the staff, I think, were new; without much experience or training. That is one area that could use a lot of improvement, and would go a long way in making the experience much better.

Date of stay: January 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank wanderingdoc82
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 7 March 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We have taken note of your comments regarding the food service, we will try our utmost to raise the benchmark to meet your expectations.

We eagerly await to welcome you on your next visit.


Regards,



Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2018 via mobile

Great property with mesmerising views, amidst the coffee estate. Good service however the food can disappoint.
Good aspects:
1) Nice cottages with one of the most luxurious bathrooms that i have witnessed. The bathroom has 4 sections in principle. A shower section, wash basin section, a large bath tub section and a foot wash section. We had a choice of soaking our feet in epsum salt water for deep relaxation.
2)The view is great. Coffee plantation with hills in the backdrop.
3)The service is good. Each of our request for extra towels, toiletaries were actively attended to.
Things that need improvement/disappointed us:(in the order of priority)
1) Food: The food quality need to be consistent. During our stay, the dinner was a big disappointment as the mix veg curry qas too watery and insipid, paneer curry used the toughest paneer cubes i have come across. We ended up finishing our dinner with rice and curd. Lunch was ok and breakfast was good.
2) Super pricey: Addition of an extra bed is way too expensive wherein we are already paying a premium for the room
3) The approach road to the property needs to be repaired. It takes a toll on the car tyres.
4) Moisture stench inside the room: Something needs to be done to take care of this.

Date of stay: November 2018
Trip type: Travelled with family
1  Thank Bornwinner7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 7 March 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We have taken note of your comments regarding the food, we will try our utmost to raise the benchmark to meet your expectations.

We eagerly await to welcome you on your next visit.


Regards,



Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 December 2018

Great property, good views, nice service however food may disappoint. Good aspects: This estate has 6 cottages amidst coffee plantation. The cottages have a great view, a nice private garden and the bathroom is one of the most luxurious that i have come across.

Date of stay: November 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Bornwinner77
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Asim_Azeez, General Manager at Old Kent Estates, Coorg, responded to this reviewResponded 7 March 2019

Dear Guest,

Thank you for choosing to stay with us and to devote your valuable time reviewing us. We are humbled by your appreciation of our services. Your feedback plays an essential part in evaluating our standards and a great moral booster to our team.

We have taken note of your comments regarding the food, we will try our utmost to raise the benchmark to meet your expectations.

We eagerly await to welcome you on your next visit.


Regards,


Asim Azeez
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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