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Reviewed 24 November 2019 via mobile

Me and my wife visited Windflower Resort in Coorg in the month of September this year.
It's our 6th visit to Coorg but it was our 1st stay at Windflower.
It's a lovely property. The location is right amidst Coffee and Spice Plantation, hence you feel spiced up all the time.
Food and Service are fine.
The rooms are big and well - appointed. The bathrooms are good but needlessly vast.
The only drawback was that almost all the rooms face the kitchen, as a result it's pretty noisy out there as the kitchen chimneys and exhaust fans make unbearable din. In fact, we had to switch over to a room far away from all that ruckus !
The front office and reception guys are somewhat serious - looking and cold in their behaviour. During check - in, we felt as though we have sneaked into the property much to their dislike !
Overall, Windflower is a good property but there is room for further improvement.Instead of suggesting the changes need to made, I will leave it all, up to the resort management to think over it and carry them out.

Date of stay: October 2019
Trip type: Travelled as a couple
Thank siladityaray2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WindflowerServices, General Manager at The Windflower Resorts & Spa, responded to this reviewResponded 28 November 2019

Dear Guest,

Thank you for your feedback. We are delighted that your stay with us at was a good one. We do look forward to welcoming you to another Windflower soon.

Regards,

Pramod

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2019

Recently we had the pleasure of staying at this property in Coorg. If you’ll are looking for a getaway from the hustle-bustle of the city life, I strongly recommend visiting Windflower Resort & Spa. Initially, we had booked our stay in a suite, but upon checking in it was not the best. We spoke to the Property Manager Mr Sangeeth ,who went out of his way to not only move us to a different room but upgraded us to a Villa. Honestly, this is a perfect example of exceptional customer service. During our stay we were looked after quiet well by the staff. I would like to specially thank Mr. Sangeeth, Mr. Kumar and Mr. Ravi Chandran (chef) for spoiling us! :)
Please note: as this property is in the outskirts, there is no mobile network but wifi does the work.

Cheers

Date of stay: November 2019
Trip type: Travelled with family
Thank BM0604
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WindflowerServices, General Manager at The Windflower Resorts & Spa, responded to this reviewResponded 28 November 2019

Dear Guest,

Thank you for your feedback. We are delighted that your stay with us at was a good one. We do look forward to welcoming you to another Windflower soon.

Regards,

Pramod

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 October 2019

Beautiful property, excellent hospitality by Mr.Sangeeth, he is an asset to the resort, restaurant overlooking infinitg pool, great buffet spread, inddor badminton and activity area is excellent emcee who hosted the games did an excellent job sry forgot his name..2N comfortable without having a need to venture out.
Oh btw, room was like an apartment with living area, balcony, huge bedroom, bathroom with separate outdoor shower, indoor bath area etc

Date of stay: May 2019
Trip type: Travelled with family
Thank ranj k
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WindflowerServices, General Manager at The Windflower Resorts & Spa, responded to this reviewResponded 27 October 2019

Dear Guest,

We would like to thank you for sparing your valuable time to review us and we are pleased to note that our services measured up to your expectations.Your comments will be shared with our whole team.

We look forward to welcoming you back soon.

Thanking you and assuring you of our best of attention and services at all times.

Kind regards,

Pramod

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2019

While it has all the plus points mentioned in various other reviews, we felt the WOW factor for a luxury resort was missing for this place.

This place would have been a bigger disappointment if not for Mr. Sangeeth and the activity person.

Areas needing improvement

- Had to wait for 30 mts in the room for the luggage to arrive after check-in
- Had to wait for 30 mts in the room for the luggage pick-up to arrive during check-out. This is not expected in a luxury property

- Food was a BIG Disappointment, though Sangeeth tries his best to make it interesting, he has his limitations.
- There are no local cuisine in the buffet and they are not available even on order.
Whatever so called local items on the menu are tasteless.
- You may see a wide array of items, but most of them are tasteless, and the
selection and mix of items lacks imagination.

- All items in the resort needs a total makeover. That includes rooms, furnishing, washrooms, bathroom fittings (taps were loose in luxury suite room), bathroom towels (rough and torn), games room etc

Huge rooms, campus, activities, Spa, open shower with Jacuzzi etc were good.

We stayed for 3 days, and shifted to another place for next 2 days of the vacation

Date of stay: October 2019
    • Value
    • Location
    • Service
Thank BobbyGadadhar
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WindflowerServices, General Manager at The Windflower Resorts & Spa, responded to this reviewResponded 27 October 2019

Dear Guest,

Thank you for your candid review of your stay with us.

We appreciate the feedback and will use it to fine tune our operations so that upon your next visit, we can meet or exceed your expectations.

Once again thank you for your valuable feedback.

Sincerely,

Pramod

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2019

My family and I of three people stayed for two nights at The Windflower Resort and Spa in Coorg in September. I have travelled to more than 50 countries and have stayed in multiple resorts. The kind of personalized hospitality we experienced at the Windflower was excellent and commendable. We would like to thank everyone at the resort, especially the Chef and Mr. Sangeeth who made sure that our stay would be special. And indeed, it became a memorable one! Thank you!

Room tip: Ask the Chef about local delicacies
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
Thank MCGupta2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
WindflowerServices, General Manager at The Windflower Resorts & Spa, responded to this reviewResponded 20 October 2019

Dear Guest,

I would like to thank you for your recent visit with us and it was truly a pleasure to serve you.
We hope to see you again very soon

Sincerely yours.

Pramod

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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