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6 - 11 of 21 reviews
Reviewed 7 July 2017

I expected the delux rooms to be very neat and clean and westernized. (booked through goibibo)
After reaching and entering the rooms I felt so disappointed as the rooms are very congested, dark, suffocating and old. Mattresses are full of spring. My parents (senior citizen) had a back ache due to this. Rooms should be renovated!! Bathroom was clean though but not like any modern hotel!
Other facilities like pool and food was very good. Food was very delicious which was a plus point and lately though we enjoyed as food was good. And pool was also very clean and big.
We didn't like a group of people making nuisance in the pool as they were continuously drinking. I don't totally have an objection but everything should be in a limit.
Beach is just in front of the hotel and they put on speakers and play songs in the evening which is also good. At the beach you can spot red crabs but one should walk down to the corner of the beach(isolated) in the morning.
Only request, renovate the rooms.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank pson_04
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 June 2017

I booked this hotel after I didn't get a vacancy in few of the other premium hotels in mandarmani. The overall experience was pretty satisfactory barring a few minor issues as I will list them here. Pros: 1.Amazing location right at the end of the beach which avoids the crowded part of Mandarmani. All first floor premium rooms are sea facing. 2.superb service. All the staff are very cordial and serve their guests wholeheartedly. 3. A very clean and well maintained swimming pool with very flexible pool timings. The depth of the pool is not much but it's the best part of the resort.you can have a view of the ocean while chilling at the pool with a couple of beers..yes they do serve drinks at the pool provided you don't make a mess out there. 4. The food was good if not exceptionally great. But the quantity as compared to price was not satisfactory. Their breakfast buffet was simple but very tasty. 5. The hotel management was very accommodative of our pet dog ( about whom we informed them earlier ) who had a great time at the resort and the beach. I really thank them whole heartedly for the same. Cons: 1.Poor Maintenance of the rooms. Though they were spacious and well equipped but there were cracks in the wall, bathroom showers were broken etc. The manager said they were going to repair them soon. 2. Extremely uncomfortable springy bed. All of us had a backache after a couple of nights. At least Simple mattresses would have served much better. 3. The beach access to the hotel disappears from 8am to 12noon during high tide. So plan your arrival and departure accordingly if you are travelling by a private vehicle. The local taxis though somehow ply during those hours but it's pretty risky. 4. Though exactly not the hotel management's fault, but the quality of crowd during the weekend we visited was pretty horrible. The management had to cater to their requests and had to play loud music in the lawn for the entire evening which was a real headache for us who expected some peace away from the hustle and bustle of the city. I guess most of mandarmani hotels have to entertain such people to run their business but it ruins the beauty of the place. Overall, I will surely recommend this hotel to others, specially who are travelling in groups. Also I would request the hotel management to look after the minor issues so that next time our stay becomes even more awesome.

Room tip: choose the first floor premium rooms...they have direct view of the sea from the balcony
Date of stay: June 2017
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank saubhikg2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SEA STAR SPA RESORTS MANDARMONI, General Manager at Sea Star Spa Resort, responded to this reviewResponded 16 July 2020

Dear Guest,

Greetings from SEA STAR SPA RESORTS – MANDARMONI

Many thanks for your kind review.
Glad to know that you had a great stay at Sea Star Spa Resorts. We look forward to hosting you at Sea Star Spa Resorts in the times to come.

Regards, Palash Tarafder (General Manager - Sales & Corporate Affairs) - 9836585816

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2017

Traveled along with family and office colleagues. Rooms are net and clean. You can carry your drinks to the pool and unlike other hotels they don't mind at all. Whats really good is their quality of food.They dont accept card and i am sure you all will overshoot your budget because of the food that you will order. So please carry extra cash.
Call up the hotel and they will send you a car to pick you up from Chaulkhlola.They take around Rs 500/-

Room tip: Best view from 1st Floor
Date of stay: May 2016
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank Sumantrabose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SEA STAR SPA RESORTS MANDARMONI, General Manager at Sea Star Spa Resort, responded to this reviewResponded 16 July 2020

Dear Guest,

Greetings from SEA STAR SPA RESORTS – MANDARMONI

Many thanks for your kind review.
Glad to know that you had a great stay at Sea Star Spa Resorts. We look forward to hosting you at Sea Star Spa Resorts in the times to come.

Regards, Palash Tarafder (General Manager - Sales & Corporate Affairs) - 9836585816

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2016 via mobile

Resort is located just in front of beach. Resort staffs are not professionals. Food quality is just OK not delicious. Ours was smelling like plastic and rotten chicken.
We avoided non veg item thereafter.
Try other restaurants with good service.It is not recommended.

Date of stay: October 2016
Trip type: Travelled as a couple
1  Thank manoharm423
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 28 August 2016 via mobile

We stayed here for 2 nights. The property is right on the beach. They have a well maintained swimmibg pool. The rooms are big with all modern amenities. The food is excellant, absolute home made with great taste.

Date of stay: July 2016
Trip type: Travelled with family
Thank Aniiiiir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
SEA STAR SPA RESORTS MANDARMONI, General Manager at Sea Star Spa Resort, responded to this reviewResponded 16 July 2020

Dear Guest,

Greetings from SEA STAR SPA RESORTS – MANDARMONI

Many thanks for your kind review.
Glad to know that you had a great stay at Sea Star Spa Resorts. We look forward to hosting you at Sea Star Spa Resorts in the times to come.

Regards, Palash Tarafder (General Manager - Sales & Corporate Affairs) - 9836585816

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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