Una Hotel Regina is billed as a 4 star spa hotel. Even by european standards this is not a 4 star hotel. Upon our arrival we were not greeted by the staff, nor did anyone offer to help with our luggage. I reserved 2 rooms for our family of five. We were given rooms facing the parking lot. My room faced a beverage packing facility and a rusty fence. The pool area and the garden area are lovely and I'm sure if I were given one of those rooms, the feel of the hotel would have been very different. I asked about changing rooms and was told I could not, I even offered to pay more and was told it was not an option. My kid's room had ants. They sprayed the room while we were out having dinner, they did not offer any compensation or the choice of a room change. I wanted to see the spa facility and was told I could not go in to the spa since other people was in there. I was not offered an alternate time to see the spa. The pool area was lovely. We were required to wear bathing caps. Since we didn't own any, we had to buy it for 3 euros per cap. The slide was closed for 2 of the 4 days we were there. I found several staff members aloof and unfriendly. The air conditioner is controlled by the font desk and I had to call on 2 occasions to request that the air be turned on in the middle of the night. The concierge and the night time desk reception staff were pleasant and helpful. When was packing to leave, I found my luggage infested with ants which I discovered were coming from the bathroom. I complained and someone came and retrieved my luggage and brought it back to me 1 hr later "ant-free". We were never offered any apology or compensation. I would not recommend this hotel. Pulgia is very nice. We visited Polignano, Arberobello, Grotte di Castellana, and a private beach in Monopoli. I would recommend seeing all these site and staying in a hotel in one of these locations.
- Official Description (provided by the hotel):
- Favourably standing in a green area and characterized byunique interiors, the hotel is located15 minutes driving from Bari’s historic city centre, 31 km from the K. Wojtyla International Airport and very close to the main attractions of the beautiful Apulia. The hotel areas are dedicated to both business and leisure travelers, with high speed Internet access, relax and wellness in the Regina SPA, a sporting area at the ALMUS Fitness Club & Summer Swimming Pool Club. A bright and welcoming Restaurant serves lunch and dinner with a selection of local and national gastronomic specialties and wines. 11 meeting rooms and a large parking area make the Una Hotel Regina Bari a place where every event is a success. The exclusive location of the UNA Hotel Regina Bari offers the guests an opportunity for visiting the main local attractions; the Bari historic city center and its Cathedral, the Svevo Castle, the Ruvo’s Cathedral, Castel del Monte, the unique Trani’s cathedral on the sea, the historical centre and seaside of Polignano, the Valle d’Itria and its Trulli, the Castellana’s Caves and the Bari’s shopping boutiques around Via Sparano. There is a large choice of gastronomy, with the opportunity to visiting the local vineyards and taste the specialties in restaurants located in breathtaking locations. Our Rooms: 100 Classic, Superior, Executive and Junior Suite rooms with private terrace, business desk, Hi-speed Internet, temperature self controlling, LCD flat TV with cable channels, minibar, direct dial telephone, large bathroom with oversized and regenerating shower. Some rooms are dedicated to disabled guests. Relax: Take care of yourself in our Regina SPA, a discreet area with its relaxing atmosphere, specially designed for our guest’s wellness: the best modern wellness equipment, an area with indoor thermal swimming pool and Kneipp path, Jacuzzi, emotional showers, relaxing warm stone beds, Sauna and Turkish bath. Our experts will coddle you by the most advanced massage techniques, body treatments and beauty. ALMUS Fitness Club is the area dedicated to the fitness, with its large and equipped exercise room powered by Technogym, Yoga and workout rooms and indoor swimming pool. And in summertime the UNA Hotel Regina Bari offers an exclusive outdoor swimming pool club with American bar. Restaurant & Bar: Enjoy the specialties of our Noha Ristorante Mediterraneo at lunch and dinner or relax at the REGINA BAR with an aperitif or after dinner drinks. Available an assorted selection of local and Italian wines, spirits, soft drinks and coffees. The restaurant is open all year round and can seat up to 400 people. Conference Centre: The UNA Hotel Regina Bari has 11 meeting rooms accommodating 10 to 500 people. All rooms have independent entrance, self lighting and sound control. Accessible foyers allows to hold snacks and coffee breaks and reception services. Amenities: The UNA Hotel Regina Bari offers multiple solutions for successful meetings and events. The meeting rooms are equipped with all the latest technologies and some of them are illuminated by daylight. All meeting rooms have screen, projector, high speed Internet connection, air conditioning and stationary kit. ... more less
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