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Reviewed 28 February 2018

Was upgraded but upon going into the room, the toilet curtain (and rod) fell on my partner just upon tugging the curtain. Same thing happened with the towel rack. The plug for the bathtub was stuck cos the switch to unplug was spoilt.

Bathrobe, towels, and bedroom slippers were all yellow.
Shampoo was diluted and totally watery compared to the body soap.

We were driving and there were problems with parking every day, security didn't even advise anything helpful and told us to park on the road DESPITE us having a room there. None of the lots seemed to be reserved for the hotel guests.

Lastly if you intend to order room service, don't. Food was terrible - either too sour or too bland.

Definitely would not recommend nor return.

Date of stay: February 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Departure758040
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sureerat T, Manager at Clef Hotel, responded to this reviewResponded 14 March 2018

Dear Valued Guest,

Thank you for staying with us and glad that you comfortable along your stay.
We will take your advice to improve our hotel.
Hope to welcome you again in the next future.

Management Team,
Clef Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 February 2018 via mobile

The hotel is located far away from the center but it is close to airport. I like the rooms especially they are large and renovated. The staff is also helpful and smiley to everybody. It is good option in Bangkok

Date of stay: March 2017
Trip type: Travelled with friends
Thank Ülken Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sureerat T, Manager at Clef Hotel, responded to this reviewResponded 14 March 2018

Dear Valued Guest,

Thank you for staying with us and glad that you comfortable along your stay.

We hope to welcome you again in the next future.

Management Team,
Clef Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2018

Nearest BTS Bearing 10 min walk away. Room size is good, however the rooms are very basic. I wanted to try a different area of Bangkok, his is far from central - if you go into central for a late night out you need a long taxi ride to return. Shower power ok - but bathrooms & rooms need updating. The wifi is absolutely terrible & if you need to work on wifi - forget that here. Breakfast ok - staff ok. cleaning service good - I booked as rating stated 4 star - this definitely is not 4 star - 3 star at best - no gym available. For some more cost central 5 star, which is what i did, Will not compare 5 star as price is different, There is no decent coffee shops etc near, there is a 7/11 5 min walk away. It is a quiet place to stay & car parking available.

Room tip: Long way from Bangkok Centre
Date of stay: December 2017
  • Trip type: Travelled solo
    • Location
    • Cleanliness
    • Service
Thank FERRARI221106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sureerat T, Manager at Clef Hotel, responded to this reviewResponded 9 January 2018

Dear Valued Guest,

Thank you for staying with us and glad that you comfortable along your stay.
We will take your advice to improve our hotel.
Hope to welcome you again in the next future.

Management Team,
Clef Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2018

The newly decorated ground floor is beautiful as is the restaurant. Staff are lovely and welcoming too. Unfortunately since this hotel was taken over, no upgrading seems to have happened in the bedrooms. On our second stay here our bathroom sink leaked straight through the pipework onto the floor and the towels were all torn and falling apart. This was a shame as it would be a great hotel with very good value for money if these small details were taken care of.

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank BNM79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sureerat T, Manager at Clef Hotel, responded to this reviewResponded 9 January 2018

Dear Valued Guest,

Thank you for staying with us and glad that you comfortable along your stay.
We will take your advice to improve our hotel.
Hope to welcome you again in the next future.

Management Team,
Clef Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 November 2017

The rooms are yet to be refurbished... The staff has a poor hold over the English language... They would say they are providing you with the stuff you asked and then they are not to be seen anywhere... Glad I only had to stay a couple of hours.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Vaibhav A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sureerat T, Manager at Clef Hotel, responded to this reviewResponded 27 November 2017

Dear Valued Guest,

Thank you for staying with us and glad that you comfortable along your stay.
We will take your advice to improve our hotel.
Hope to welcome you again in the next future.

Management Team,
Clef Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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