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2 - 7 of 21 reviews
Reviewed 16 October 2017

I arrived hotel at night time, checked-in with unpleasant. Night reception was a lady, she asked me for a payment, I gave her my card, she swiped the card, but she told me that the card was not gone through. I believe her then I got to take another taxi to the cash point where was a bit far from the hotel. Came back and paid the room along with additional charges for minibar guarantee. Suddenly, I have seen my mobile banking text me a message that money has been deducted from my account as the amount for the room charge. I went to sleep because was too late, and didn't want to argue with her. In the morning i went down for breakfast sadly only 5 minutes late, staff was told me that no breakfast service anymore, and they didn't not even offer me the available breakfast, there was nothing. I checked out shortly after, I did explain the manager and told her about the story, to be honest she was not bad, but still didn't refund me, just suggest me to go to the bank. How on earth service was that?

  • Stayed: October 2017, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank ggmahngroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 March 2016

The descitpion of the hotel said:
- the hotel has an Airport shuttle: they don't
- the hotel is close to they airport: it's not - 30-45 minutes with a cab.

The employees are barely understanding basic english.

The equipment is getting old.
The windows were not isolated so the room was pretty noisy.

Hopefully it was for only one night...

  • Stayed: March 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Asiatravel.com
1  Thank unisson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2016

We stayed one night at this hotel
1.The rooms are old. The building was probably built 30 years ago.
2.The carpet in the elevator is worn and torn
3.The "seat" on the two chairs in our room had no cross supports
4.Because the hotel was built long before personal computers...there were no electrical sockets near the bed so we had to charge or operate electrical devices across the room
5. The shower drain was plugged so the water drained out very slowly and the ceiling paint was peeling.
6. There was a picture window between the bedroom and the bathroom with a curtain for privacy. Never run across that before.
7. We had the buffet dinner downstairs in the restaurant. The food was cold and there were very few guest so there wasn't any food "turnover" so I don't think it was very fresh
8. They had nice big fluffy bathroom towels...and tiny bars of soap included.
.

  • Stayed: March 2016, travelled on business
    • Sleep Quality
    • Rooms
    • Service
3  Thank ElDoradoHills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2015 via mobile

Stay at this hotel once during my business trip in October. Its quite old hotel but the room is specious and clean . Breakfast is including with the room and the price for the room is very worth for the pice we paying . Buffet breakfast is so so but it still consider worth with the price we paying. It located not fair from the shopping mall . Overall its a money value for on the hotel for what we are paying .

Stayed: October 2015, travelled on business
Thank _hkwong101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2015 via mobile

Plus : cheap, close to hypermart, easy to get a cab

Minus : Room is smelly..wifi signal is moody..definitely not a 3 star. The hotel located along busy road during rush hour, make sure you spare ample time for your travelling during those times

Stayed: October 2015, travelled on business
1  Thank Juhari A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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