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All reviews terrace restaurant memorable stay beautiful view restaurant staff nice room room service housekeeping staff nice hotel excellent stay food is excellent shimla trip hotel is located asiana mr services mall road
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Reviewed 12 January 2021 via mobile

The location of hotel is very good.Parking is no issue. The west facing rooms are very warm as we recieve an ample amount of sunlight whole day.Heatersare provided in rooms without extra charges. Food is good.

Date of stay: January 2021
Trip type: Travelled on business
Thank ASHIANA_21
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ashiana Clarks Inn, Owner at Ashiana Clarks Inn, responded to this reviewResponded 6 June 2021

Dear Guest,

The Ashiana Clarks Inn team joins me in thanking you for choosing to stay with us during your visit to the Queen of the Hill City of Shimla.

We sincerely appreciate your gracious comments that you have shared with Trip Advisor community.

It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. I have personally shared your compliments on our hospitality with the entire team for whom it has been a tremendous source of inspiration.

We all will be looking forward for an opportunity to welcome you back at Ashiana Clarks Inn.

Yours sincerely,
Lalit Mohan
General Manager - Ashiana Clarks Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2021 via mobile

Nice & friendly staff with good & timely service. The rooms are well maintained & have a beautiful view from the window. The dining area too has beautiful scene view along with good food. The hotel is close to Kufri as well the Mall Road.

Date of stay: January 2021
Trip type: Travelled with friends
Thank FarAway577273
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ashiana Clarks Inn, Owner at Ashiana Clarks Inn, responded to this reviewResponded 9 January 2021

Dear Guest,

The Ashiana Clarks Inn team joins me in thanking you for choosing to stay with us during your visit to the Queen of the Hill City of Shimla.

We sincerely appreciate your gracious comments that you have shared with Trip Advisor community.

It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. I have personally shared your compliments on our hospitality with the entire team for whom it has been a tremendous source of inspiration.

We all will be looking forward for an opportunity to welcome you back at Ashiana Clarks Inn.

Yours sincerely,
Lalit Mohan
General Manager - Ashiana Clarks Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 January 2021

This hotel have been the mainstay of one of my most memorable trips in Shimla and I will always be thankful to it. However, I do have certain points which I would like to share with my fellow travellers:

Pros:
Nice, cosy and tidy rooms with proper sanitization
Good amenities like room heater, Mineral water, tea/coffee sachet, shampoo and soap available.
Great taste for the food ordered from their menu. My most favourite items being Tandoori Mushroom and Subz Biryani.
Great staff and room service, Kudos to Navin Chauhan and Belbahadur for making our stay comfortable with their immaculate room service.
Great view of Shimla from restaurant and some selected rooms.

Cons:
Some basic amenities found missing, like hair dryer, dental and shaving kit and room slippers. Quality of soap, shampoo and body lotion was not up to the mark
Breakfast buffet was mediocre. Butter was tasteless, artificial flavoured fruit juice, limited fresh fruits, powdered milk tea/coffee, needs improvement.
Some rooms did not have scenic views, even after booking 3 rooms for 3 nights, hotel staff cannot provide us even 1 room with good view. Was a major disappointment.
Hotel is located 3 floors below the normal road, the way to go till reception is congested and tricky, only skilled local drivers recommended to go till there. If you don't have a vehicle, the way to the top can be tiring especially for elderly people o foot.
Since I witnessed my first snowfall here, it will always be a memorable stay for me, however, I think the management must make the suggested improvements to ensure better reviews and recurrent visits.

Date of stay: December 2020
    • Location
    • Sleep Quality
    • Service
Thank Enigmatic89
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ashiana Clarks Inn, Owner at Ashiana Clarks Inn, responded to this reviewResponded 9 January 2021

Dear Guest,

The Ashiana Clarks Inn team joins me in thanking you for choosing to stay with us during your visit to the Queen of the Hill City of Shimla.

We sincerely appreciate your gracious comments that you have shared with Trip Advisor community.

It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. I have personally shared your compliments on our hospitality with the entire team for whom it has been a tremendous source of inspiration.

We all will be looking forward for an opportunity to welcome you back at Ashiana Clarks Inn.

Yours sincerely,
Lalit Mohan
General Manager - Ashiana Clarks Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2020 via mobile

Rooms and hotel were too good. Food and price are reasonable and good. One of the best visit
Narain’s service is also very good, he’s very friendly and polite. Also we got the experience first snow of the Shimla. Location is very good and not too crowded.

Date of stay: December 2020
Trip type: Travelled with friends
Thank shubhamvm
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ashiana Clarks Inn, Owner at Ashiana Clarks Inn, responded to this reviewResponded 9 January 2021

Dear Guest,

The Ashiana Clarks Inn team joins me in thanking you for choosing to stay with us during your visit to the Queen of the Hill City of Shimla.

We sincerely appreciate your gracious comments that you have shared with Trip Advisor community.

It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. I have personally shared your compliments on our hospitality with the entire team for whom it has been a tremendous source of inspiration.

We all will be looking forward for an opportunity to welcome you back at Ashiana Clarks Inn.

Yours sincerely,
Lalit Mohan
General Manager - Ashiana Clarks Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2020

A decent place to stay with family, close to Mall road walking it takes min 15 mins to reach there, hence all the points in and around Mall road are covered. Rooms was very well sanitized and clean, washrooms were absolutely clean with modern fittings, service at the hotel was on time they respond to all your queries immediately. Special thanks to Mr. Kamaljeet (SM) and Mr. Narayan who took really good care of us on our arrival and check out, our bags were sanitized properly, the super deluxe room is a very good option to stay, it doesn't have a balcony but the room has a very large window facing the mountains. We were very happy with our stay overall, the food quality and taste was also very good. Highly Recommended.

Room tip: Rooms facing the mountains are better and large, view is good but no Balcony, it has large windows
Date of stay: November 2020
    • Location
    • Cleanliness
    • Service
Thank Utkershk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Ashiana Clarks Inn, Owner at Ashiana Clarks Inn, responded to this reviewResponded 9 January 2021

Dear Guest,

The Ashiana Clarks Inn team joins me in thanking you for choosing to stay with us during your visit to the Queen of the Hill City of Shimla.

We sincerely appreciate your gracious comments that you have shared with Trip Advisor community.

It gives us great pleasure to note that we were able to provide you with a service that exceeded your expectations. I have personally shared your compliments on our hospitality with the entire team for whom it has been a tremendous source of inspiration.

We all will be looking forward for an opportunity to welcome you back at Ashiana Clarks Inn.

Yours sincerely,
Lalit Mohan
General Manager - Ashiana Clarks Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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