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16 - 21 of 303 reviews
Reviewed 30 December 2019

We stayed here for 3 days from 29th to 31st initially at the time of check in we offer the receptionist to swipe the card she said there will be 4% extra charge on swiping. We were not expecting such a cheap reply from resort we were not having cash at that time so we have to rush to the nearest ATM withdrawal the cash because they are not giving us the room keys they were saying you have to pay first then only I will be allowed to go in your room . During a stay we didn't feel the bad comfortable all the pillows comfortable not even able to sleep properly.

Date of stay: December 2019
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank huzefa6
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Whistling Pines R, General Manager at Royal Jardin Whistling Pines Resort, responded to this reviewResponded 1 January 2020

Dear Mr Batul

Your review is highly unfair.

We were only collecting the payment on behalf of your travel agent Tripsailer.

When we charge an amount from a credit card, we have to pay a fee to the service provider. If the amount was not being collected on behalf of the travel agent, we would not have charged the fee to you but since it was not our payment that you were paying so we can't bear the card processing fees.

We told you clearly to either pay to your travel agents bank account directly if you are not willing to pay the fee, but we cannot bear charges for payments that don't belong to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 December 2019

Room Service is very good
Food which provide is very tasty serve hot and hygienic and Cleanliness is good
amazing View
Well Mannered Staff.
Room with all facilities
Reception with heater is too appreciating

Date of stay: December 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
Thank Travel47623887188
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 13 November 2019

I have seen too many hotels in Shimla but whistling pine is one level up......the peace on place is plasent .. satisfied 5 star service and hospitality
Good taste of food staff behavior is nice highly recommend for all

Date of stay: October 2019
Trip type: Travelled with friends
Thank Agnihotri85777
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Whistling Pines R, General Manager at Royal Jardin Whistling Pines Resort, responded to this reviewResponded 1 January 2020

Dear Sir

Thank you for your review. It is highly encouraging for all staff and we are glad that the services and the standards were upto your expectations.

We look forward to your next visit. Thanks you.

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Reviewed 11 November 2019 via mobile

Do not go there. We faced a probl during our stay. Behaviour of hotel's MD is not good. The MD has no value of cuatomer. Don't go there if you are gujarti becuase you can't like this hotel's staff.
Go for other valuable hotels.

Date of stay: November 2019
Trip type: Travelled as a couple
Thank 611dhavalp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Whistling Pines R, General Manager at Royal Jardin Whistling Pines Resort, responded to this reviewResponded 1 January 2020

Dear Sir

Drinking in public and fighting over it is not an acceptable behaviour anywhere. The MD only intervened because of your rowdy behaviour where all guests were complaining about your behaviour.

We have never seen such behaviour from gujrati Tourists as they are highly esteemed and well cultured people.

We have 70% of guests from gujarat and neighbouring states and they always praise our staff for good behaviour. We are sorry that we had to deal strongly with you and your driver after you all got drunk and fought over parking area.

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Reviewed 24 October 2019

Had a chance to visit this beautiful place along with my family. This is truly a boutique resort. The room interiors Ara magnificent and soothing.

We could see lot of birds species which had never seen in our crowded city.

Staff is very attentive. Food is also good.

We enjoyed in Royal Jardin of Hotels.

Date of stay: October 2019
Trip type: Travelled with family
Thank Sunnyo0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Whistling Pines R, General Manager at Royal Jardin Whistling Pines Resort, responded to this reviewResponded 1 January 2020

Dear Guest

Thank you for taking the time to write this review.

We are extremely glad to know that your stay was to your expectations. It is always a delight to have such wonderful guests at the property.

We look forward to your next visit and please do recommend us to your family and friends.

Thank you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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