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Reviewed 13 April 2017

We went there for a office outing
It was an awesome experience even though it was a hot day
we could play cricket and had awesome lunch and a great time

we had to pay separately for using the pool though.. better to not use it as they rarely change the water

Date of stay: May 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank VijayAnand C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelter_Resort, General Manager at Shelter Beach Resorts, responded to this reviewResponded 30 September 2017

Thank you so much for your valuable feedback, sir.
Currently pool access is included in the team outings and the pool is cleaned on day to day basis. Please do visit us again and we will make sure you have a positive experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2016 via mobile

Worst service ever received from thr management. Food is bad. They say bar will be open till 10pm but they shut the doors at 8pm , when asked they told us to wait outside the bar and some person will come and open it but none of them turned up .. Next day morning ordered yea but it came after 2 hours because the tea powder got over..this was the excuse given and when we complained about all this to the manager he wasnt even bothered about it coz he was still in his hangover from last night drink! Wouldn't recommend this resort to anyone.

Date of stay: July 2016
Trip type: Travelled with family
3  Thank munna2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelter_Resort, Guest Relations Manager at Shelter Beach Resorts, responded to this reviewResponded 9 January 2018

Dear Guest,

Greetings from Shelter Beach Resort ECR!

Please accept my heartfelt gratitude for placing your kind compliments on the overall experiences and service of concierge team. My apologies for the inconveniences caused during your stay at the resort. We shall definitely try and explore the possibility of improving these services. I am glad to note that you made the best use of resort’s facilities and services.

Do look forward to welcome you again at Shelter Beach Resort.

Warmest Regards,
Guest Relations Manager
Shelter Beach Resort ECR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2016

We planned for a get together in shelter beach resort on 2-july-2016 . we had a worst experience over there , food is not that much good, rooms are stinky , for each and everything they are charging separately ( Eg: Tooth brush , paste ect.. ) we have to be very careful otherwise they ll cheat our money. whatever we are ordering we have to ensure about the price by taking the screenshot otherwise while check out u ll get a huge bill amount. My kind advice to all not to visit shelter.

Date of stay: July 2016
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank KaniM28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelter_Resort, Guest Relations Manager at Shelter Beach Resorts, responded to this reviewResponded 9 January 2018

Dear Guest,

Greetings from Shelter Beach Resort ECR!

Feedback from our guests is very valuable to us as they help identify and improve the various aspects of our hospitality. Though we are glad that your overall stay was pleasant, we sincerely regret the inconveniences that you had to face.

Please be assured that the team is dedicated to curate only the best services for our guests. Your concerns have been shared with the team so that the same can be rectified and we can ensure a flawless experience for our guests going forth.

Warmest Regards,
Guest Relations Manager
Shelter Beach Resort ECR

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 March 2016 via mobile

The resort is good in terms of rooms, swimming pool and beach.
Good points
1. The rooms are huge if you are staying in Twin sharing. We stayed in 308.
2. Swimming pool is big enough for playing with group of friends. Only nylon shorts allowed. Ball is provided for playing. If there are more groups then 45 mins for each group. Separate section for kids.
3. Beach is good and there is security guard available always who provides you with volleyball and cricket kit. That's the best highlight of this resort.
4. Snacks available at the beach itself. Coffee, tea and veg snacks.
5. At night time halogen is there so you can relax at beach though not advisable near water as there are lot of big crabs roaming freely.
Bad points
1. Restaurant during lunch didn't even switched on the AC and there was no fan too. So it was sweltering hot while having food.
2.food can be lot better.
3. The AC is the room is connected to booster which is time controlled so every few mins it gets off and starts on automatically and since room is large the cooling seems insufficient. There is wall mounted fan to cool you off.

All in all.. If you have good company you can enjoy this place otherwise you will keep complaining about small things.

Date of stay: March 2016
Trip type: Travelled with friends
2  Thank Ramakrishanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelter_Resort, Guest Relations Manager at Shelter Beach Resorts, responded to this reviewResponded 9 January 2018

Dear Guest,

Greetings from Shelter Beach Resort ECR!

A perfect rating by our discerned guests is truly motivating. Please accept our hearty gratitude for this wonderful review. The team is delighted to have made your stay a pleasant experience and encouraged to always strive for excellence.

We are glad that the various aspects of our hospitality met your approval and we look forward to welcoming you again for many more enriching stays in future. Do check our latest offers on the website for an enhanced stay experience the next time.

Warmest Regards,
Guest Relations Manager
Shelter Beach Resort ECR

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Reviewed 18 January 2016

Location is little far from mahabalipuram. Resort has its private beach.
I have booked through trip adviser. Not started with good approach from resort side as they were offering a old and tiny club room for us as all other are booked for next day. After fighting they have allotted actual club room( as shown in pic) with a condition to leave by 9 next morning.
The room was OK with basic amenities, AC was from stone age and making sound very badly. Bathroom was big, but shower was not proper, very old an dirty commode.

Food was very very expensive, mineral water(1ltr) only was cost me around 60

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Anupam03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shelter_Resort, Guest Relations Manager at Shelter Beach Resorts, responded to this reviewResponded 9 January 2018

Dear Guest,

Greetings from Shelter Beach Resort ECR!

Please accept my heartfelt gratitude for placing your kind compliments on the overall experiences and service of concierge team. My apologies for the inconveniences caused during your stay at the resort. We shall definitely try and explore the possibility of improving these services. I am glad to note that you made the best use of resort’s facilities and services.

Do look forward to welcome you again at Shelter Beach Resort.

Warmest Regards,
Guest Relations Manager
Shelter Beach Resort ECR

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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