Can you belive my kids would not stay here and my kids don't care where we stay, they only care where we are and what we are doing. We checked into the hotel, I though they were taking a pre-otherization like all other hotels, instead they took the payment from my credit card for the full stay. We then went to our room which was located in the basement of the hotel??? The smell down there was so gross! the room was so dirty, bathroom toilet still had leftovers from the guest before us, there was hair in the beds like it had not been cleaned and as soon as my children asked "what that creamy stuff on the couch was" we were out of there. THEN, trying to get our money back well that was another problem. The guy working at the desk said he could not put the return through without the manager and teh password. So we had to come back the next day, when we arrived teh next day there was a lady working at the front desk and she too told me I ahd to wait for teh manager who was on his way over now. So I waited with my family in teh vehical, well guess who the manager with the password was teh same guy that checked us in the night before. With only one threat to go to teh cops I got my 500+ back. NEVER WILL I STAY OR SUGGEST AN ENEMY STAY AT THIS HOTEL!!!!
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- Also Known As:
- Family Hotel Whitehorse
- Stop In Family Hotel Whitehorse, Yukon, Canada