Supervisor is very unprofessional when handling customer complaints from clerk misinformation. I was trying to help her identify which clerk gave me the wrong information since she said "I would have to check with my staff to see if they told you that" and she laughed at me for saying she has brown hair since "all my staff has brown hair". She could have easily looked at the schedule to see who was working as I was just trying to help. She did not de-escalate the issue at all.
Hot tub and pool are disgusting. Their was a ceiling leak straight into the hot tub which made the water a green color. There was not a sign up to say out of service even though it was completely unsanitary!
Lastly, bedroom blanket smells bad. I didn't use it. I just turned the heat up all night.More
- Free Wifi
- Breakfast included