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rbaile728933

great place to stay with easy access to services

5.0 of 5 bubblesReviewed 14 Apr 2021
The staff was very helpful, hotel and rooms are clean. This hotel is in great location when accessing shopping, medical or pleasure.
with Regina on lockdown, we were assisted by staff of what was open and what was accessible. the hotel inside and out was very clean.
Date of stay: April 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Young, General Manager at Royal Hotel Regina, Trademark Collection By Wyndham, responded to this review
Responded 15 Apr 2021
Valued Guest.
Thank you so much for choosing to stay at the Royal Hotel Regina, Trademark Collection by Wyndham and for taking the time to share your stay experience directly with us. I am very pleased to know that our location was convenient for your needs and that our front desk team offered friendly and helpful customer service and recommendations to you. We truly appreciate your choosing to stay with us and we look forward to seeing you again soon!
Once again, thank you for your patronage to our Hotel.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (411)
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Traveller rating
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Reviewed 14 April 2021

Have stayed at the Royal many times over the years, and its always my go to as its affordable, clean and most of the staff treat you as family checkin today was no different.

WITH covid they are very on top of all protocols..
I always request the same room and its like home for me. Needed a night way from home and the bed is oh so comfortable.

Today got a little welcome bag full of some snacks, water handsanitizer and lipchap Which made my day..

I love that it's quiet.

Management/staff and maintenance are definitely on top of things..

Date of stay: April 2021
Trip type: Travelled solo
1  Thank Melanie L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Young, General Manager at Royal Hotel Regina, Trademark Collection By Wyndham, responded to this reviewResponded 14 April 2021

Hi Melanie.
Thank you for always choosing the Royal Hotel Regina, Trademark Collection by Wyndham and for taking the time to share your experiences directly with us!
We are always happy when you come to visit us and to hear that you always enjoy a comfortable, friendly and quiet stay while you are here. We truly appreciate your choosing to stay with us Melanie and thank you for this very positive review. Happy that you enjoyed your "welcome bag" too and we hope to see you again soon!

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Reviewed 12 February 2021

Good friendly service at the front desk, comfortable beds, nice little free breakfast. What more do you want ?
Why need I say more ! really - why would it be necessary to slap a whole bunch of words down that are not necessary - really.

Date of stay: February 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank gmguthrie2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Young, General Manager at Royal Hotel Regina, Trademark Collection By Wyndham, responded to this reviewResponded 15 February 2021

Valued Guest.
Thank you for choosing to stay at the Royal Hotel Regina, Trademark Collection by Wyndham and for posting such an excellent rating and review of your stay experience with us! I am very pleased to know that you enjoyed a comfortable and friendly stay with us! The feedback that you have left is very appreciated and to the point - so we thank you! We truly appreciate you choosing to stay with us and we look forward to your next visit!

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Reviewed 12 February 2021

We were in town fore my wife to have surgery. On one of the coldest days of the year, our truck would not start and CAA was so backed up they could not get to us for almost 2 days. Manager, desk clerk and maintenance person all went out of their way to help is get it going. The maintenance person especially. He spent over an hour and boosted me with his own vehicle. Thank you so much. Eternally greatful!

Date of stay: February 2021
Trip type: Travelled as a couple
Thank M9586LKbrents
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Young, General Manager at Royal Hotel Regina, Trademark Collection By Wyndham, responded to this reviewResponded 15 February 2021

Valued Guest.
Thank you for choosing to stay at the Royal Hotel Regina, Trademark Collection by Wyndham and for sharing your stay experience directly with us. I do remember who you are and honestly, it was our absolute pleasure to help you on that cold day get your truck running. Somedays are worrisome enough for a person without adding the stress of not being able to start a vehicle, so anything that we can do try to help, we surely will try. I hope everything went well with your wife's surgery. If you ever need to visit Regina again, we hope that you will visit us again. We will ensure your next stay is also a comfortable one. Thank you again for choosing to stay with us!

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Reviewed 12 January 2021

The beds were comfortable. Each one had four pillows 👍. There was four bath towels and that's also 👍. The bagged breakfast was plentiful. The hotel was very clean. We would definitely stay here again.

Date of stay: January 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank 200sherris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Young, General Manager at Royal Hotel Regina, Trademark Collection By Wyndham, responded to this reviewResponded 13 January 2021

Hello Sherri.
Thank you for choosing to stay at the Royal Hotel Regina, Trademark Collection by Wyndham and for taking the time to share your stay experience directly with us! Thank you also for the positive rating and feedback of your experience.
I am very pleased to know that you enjoyed a comfortable stay with us and that the "Grab & Go" breakfast selections that we offer were also adequate. We truly appreciate your choosing to stay at the Royal Hotel Regina and now we look forward to your next visit!

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Reviewed 28 September 2020

Stayed here with my senior dog, had to deliver a client to Regina from Lethbridge I was too tired to drive back. This is one of the nicest pet friendly hotels I have stayed at. I had an issue with the state of my bathroom, but management went above and beyond to address my issues. Made sure I left happy. The breakfast wraps are pretty tasty. Doggy dish and treats waiting for your pup upon arrival.

Date of stay: September 2020
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank philiphadford
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Connie Young, General Manager at Royal Hotel Regina, Trademark Collection By Wyndham, responded to this reviewResponded 29 September 2020

Hello Philip.
Thank you again for choosing to stay at the Royal Hotel Trademark Collection By Wyndham and for taking the time to share your stay experience directly with us.
I do apologize for the issues that you experienced in the guest room that you were assigned. I am grateful that I had the opportunity to talk with you - that we were successful in immediately addressing, correcting the issue and fairly looking after the inconvenience that you experienced.
We truly appreciate your patronage to our Hotel Philip and we look forward to your next visit and "Scrappy's" too of course!

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