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All reviews each morning insulated bag yogurt apple sauce continental breakfast farmers market breakfast bag old town train station parking lot across the street breakfast delivered keurig machine lower town antique shops minute walk mini bar wonderful boutique hotel
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Reviewed 7 June 2018 via mobile

We spent 2 days in this amazing hotel and we loved all the things.
The customers are very helpful and polite.
The build is a old and charm construction within it is beautiful, remodeling and chic.
The room had a good size and decor, it was very silent. The bed and sheets were wonderful.
We loved the many cute details like makeup towel, environment song, good amenities...
The breakfast was included and it was served in a room because they don’t have enough space but it isn’t a problem for us. Actually it was very convenient and we had a romantic breakfast in bed.
It was delicious. They put in our door completely silent a bag with the breakfast and you can take this anytime. There was a coffee machine in our room You can take more bread and coffee in a front desk if you want.
This hotel is amazing and we recommend it.

Stayed: June 2018, travelled as a couple
Thank Nathália A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_DesCoutellier, Responsable de la réception at Hotel des Coutellier, responded to this reviewResponded 8 June 2018

Dear Ms. Nathália A,

Thank you for taking some of your time to share your experience at L'Hôtel des Coutellier.

We are thrilled to read that you loved your stay with us and that your breakfast turned into a romantic moment.

We hope to welcome you again in Quebec City.

Best regards,

William O'Connor - Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2018 via mobile

We stayed as a family with this hotel as part of our tour of E. Canada from June 1-3.

The moment we checked into the hotel, we were met by a very friendly Front Desk Staff, Jeanne. He had everything organised even though we were early and was helpful in making us feel welcome. We met other front desk staff and they were all equally helpful and pleasant which made it special. Check out was a breeze despite we having 4 rooms.

Hotel is located quite conveniently on the edge of the old town and is really done up very nicely with comfy chairs, lovely designs featuring exposed brick wall and modern amenities. We felt comfy through out stay. For breakfast, a lovely bag containing pastries and croissants, juice and jam was delivered to your room each morning.... really nice as a change from the usual buffet breakfast service.

A pity I didn’t get to try their restaurant Legend. Will definitely give it go next trip to Quebec.

Stayed: June 2018, travelled with family
Thank AndyP1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_DesCoutellier, Responsable de la réception at Hotel des Coutellier, responded to this reviewResponded 8 June 2018

Dear Mr. Andy P.

Thank you for sharing your experience at l'Hôtel des Coutellier.

We are delighted to read that you enjoyed your stay with us and that you and your family felt welcome.

We hope to welcome you again when you come back to try restaurant Légende!

Best regards,

William O'Connor - Front Desk

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Reviewed 4 June 2018 via mobile

The hotel is a boutique hotel at the foot of old Quebec and across from outdoor market. It's within walking distance of everything in old town and the harbor; however, it is a long trek uphill to get to upper town. I think I got shin splints from climbing the hill.

The front desk staff were extremely nice and courteous. The breakfast of croissants and yogurt left at the door was a nice touch. The room cleanup lacked a bit, the bathroom was left in a disarray, with no clean towels the 2nd might. This was my only complaint. I'm not sure what happened, but the bath may was rolled up in a corner and towels and all left in disarray. When paying the same price each night, I expect better maid service.

The bed with its bamboo sheets and duvet, were so soft and comfortable, you just sank into the beautyrest mattress. Very luxurious for a boutique hotel.

Would reccomend.

Stayed: June 2018, travelled as a couple
1  Thank Snowmisty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_DesCoutellier, Responsable de la réception at Hotel des Coutellier, responded to this reviewResponded 6 June 2018

Bonjour Snowmisty,

Thank you to contribute to the recognition of the efforts of the front desk! We are fortunate to have staff that are involved in their daily work and take pride!

Also we taking note of your complaint about housekeeping. We will investigate and rectifier the situation.

We would be delighted to welcome you again during your next visit to Quebec City!

Sincerely,

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Reviewed 3 June 2018

Great location; close to the old city and within walking distance of many scenic locations. Breakfast was a treat! There was no shuttle bus available to the hotel however the cab fare is less than $35 CAD so not really an issue. Farmer's market which was basically across the road was interesting and a haven for some local culinary delights.

  • Stayed: May 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank wolflairau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_DesCoutellier, Responsable de la réception at Hotel des Coutellier, responded to this reviewResponded 3 June 2018

Dear wolflairau,

Thank you for taking some of your time to share your experience at L'Hôtel des Coutellier.

We are delighted you enjoyed your stay with us and that you liked the way we serve breakfast and our location. We hope to welcome you again during your next stay in Quebec City.

Best regards,

William O'Connor - Front Desk

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Reviewed 31 May 2018

The breakfast bag at the door each morning was a great idea. Allowed us to have breakfast at our our own time in our room. The front counter staff were very helpful and even purchased some English Breakfast bags for our room.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank jaross01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_DesCoutellier, Responsable de la réception at Hotel des Coutellier, responded to this reviewResponded 1 June 2018

Dear jaross01,

Thank you for taking some of your time to share your experience at l'Hôtel des Coutellier.

We are glad you enjoyed your stay with as well as the way we serve breakfast. We hope to welcome you again for your next stay in Quebec City!

Best regards,

William O'Connor - Front Desk

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