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“Repeat visitors and we love this hotel”

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Manoir Sainte Genevieve
Ranked #53 of 102 Hotels in Quebec City
Certificate of Excellence
A TripAdvisor Member
Barryville, NY
15
Reviewed 6 January 2003

I felt compelled to write after reading the bad review. My family and I (two adults, three children) have stayed at Manoir Ste Genevieve 8 times over the past six years; six times in the hotel and twice in the apartments. We have been in several different rooms in the hotel and each was spacious, charming and clean. The apartment was large, clean and comfortably furnished. The management has been friendly and helpful, both to me while speaking French and to my husband who cannot manage even a phrase.
Both hotel and apartments are in a primo location and are a steal at the price.
I recommend this hotel to everyone who asks me about Quebec City.

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48 - 52 of 65 reviews

A TripAdvisor Member
Baltimore, MD
111
Reviewed 31 August 2002

After seeing a good review on this site and reading about it in Fodor's we felt safe booking 2 nights in this inn. However, were we ever mislead! We needed accomodations for 2 adults and our 2 children and were told they had 2 rooms
and a shared bath that would work for us. We were quoted the rate for each room and a "deal" for booking both. When we arrived we were a little disappointed when we were told our rooms were in the basement but couldn't believe what they actually had the nerve to rent out. It was actually a cellar that was an unbelievable dump!. The furniture was mismatched and easily 30 years old, there was obvious water damage on the walls,and it smelled like fuel oil. On top of that you could hear the water run through the exposed pipes whenever anyone flushed the toilet in the building. We immediately expressed our displeasure but were told we shouldn't have expected very much for the rate they were charging us. (We had absolutely beautiful accomodations for little more earlier in the vacation) They would not let us cancel the first night but we were willing to pay to stay elsewhere to avoid a night there. Unfortunately, we couldn't find anything within 50 miles of Quebec. We left early the next morning vowing to warn other unsuspecting tourists away.

11  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 23 April 2002

This is a friendly, family run small hotel in the center of Old Quebec. It's only one block from the Chateau Frontenac (the most recognizable of all Quebec City landmarks), so the location can't be beat; the rooms are good sized, quiet, and CLEAN; the family who run it are friendly without interfering (plus they speak excellent English, for those who don't speak French); and they know their city extremely well, and so can recommend places to see, things to do, etc. It's not a bed and breakfast, but the proprietors will provide a decent breakfast for a small charge. It's not fancy, but unless you really LIKE impersonal chain-type hotels, you won't be disappointed with this one.

5  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2017 via mobile
Google Translation

Stayed: October 2017, travelled with friends
Thank Richard T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2017
Google Translation

Room Tip: À ce jour, nous n'avons visité que les chambres 3 et 5. Faut savoir que toutes les chambres sont...
See more room tips
  • Stayed: September 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank Recueil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manoir Sainte Genevieve

Address: 13 avenue Sainte Genevieve, Quebec City, Quebec G1R 4A7, Canada
Region: Canada > Quebec > Quebec City
Hotel Style:
Ranked #53 of 102 Hotels in Quebec City
Price Range: ₹ 9,638 - ₹ 16,354 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Manoir Sainte Genevieve 2.5*
Number of rooms: 9
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Also Known As:
Manoir Ste-Genevieve Hotel Quebec City
Manoir Sainte Genevieve Quebec/Quebec City

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