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All reviews free shuttle pierre laporte bridge metro grocery store best westerns old quebec shuttle service short drive outdoor pool city bus rain shower excellent hotel front desk staff easy access comfortable beds comfortable stay clean hotel walk in shower
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Reviewed 5 October 2017

Stayed at this hotel on September 29th for 1 night in room 121. Room was exceptionally clean. Bed was the most comfortable bed I've ever slept in at any hotel. Internet worked great. I didn't use the restaurant so can't comment on that. Check in was quick with very friendly service. There is not many restaurants nearby the hotel but there is a Metro grocery store one street behind it where you can buy beer and wine. Will stay again.

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Best Western
Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon_Marinier, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this reviewResponded 9 October 2017

Thank you for choosing our hotel for your last visit and for taking the time to write us your comments. We are delighted you had a pleasant stay. Be assured that we will communicated your observations to our team in order to motivate and to continually improve our level of service.
We look forward to welcoming you in a near future.
Best Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2017

A great experience, great location, not too far from old Quebec about 10 mins, close to shopping and eating. Great friendly staff who spoke very good English. Heated pool was nice after a long day of walking around old Quebec. Quiet location that was central to everything,

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank kafkadaisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon_Marinier, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this reviewResponded 13 October 2017

Thank you for your good comments.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Recommend it. Breakfast wasn’t the best. Encounter some issues during breakfast (egg shell in the egg platter)
Rooms need to be more cleaned (some hair in the washroom)
Staff are very friendly
Great location near highway and near aquarium of Quebec

  • Stayed: September 2017, travelled with family
    • Value
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Review collected in partnership with Best Western
Thank Mario B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon_Marinier, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this reviewResponded 9 October 2017

Thank you very much for taking the time to write us your appreciation regarding your last stay. Please accept our apologies for the inconvenience mentioned. Be assured that your comments have been taken into consideration and communicated to our team. Your feedback is of the utmost importance as it provides insight in order for us to improve the quality of our product and services.

We look forward to hosting you once again on your next visit.

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Reviewed 1 October 2017

Great hotel, very clean ad very well located... great restaurants at the hotel and nearby, i go there about 35 nights a year and very satisfied i recommend it to everyone. For business or pleasure....

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Best Western
Thank domtrm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Simon_Marinier, Director of operations at Best Western Premier Hotel l'Aristocrate, responded to this reviewResponded 9 October 2017

Bonjour,
Thank you for recommending our hotel following your recent stay with us. You can be assured that our team members will be delighted about your nice comment and their quality of service.

Your recommendation is very meaningful for us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2017

Everything was great except the restaurant. The food was way overpriced and the staff was quite snobby. The menu was very limited. The room was clean and neat. No outside traffic noise. Location was excellent.

  • Stayed: September 2017, travelled as a couple
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    • Location
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Review collected in partnership with Best Western
1  Thank leond827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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