Traveled to Quebec City by train for the 2012 Winter Carnival festivities and stayed at this Best Western Hotel. Location was ok as we could take the bus to where everything was taking place. Upon check-in for 4 days we were given probably one of the smallest rooms in the hotel. 10ft x 14ft is not very big when a king bed, TV and a dresser is placed. Not much of an upgrade especially when my Best Western level is at the top tier. The room was actually the smallest we have ever experienced with Best Western anywhere in the world....and we do travel a lot. Staff were apologetic and offered to move us the next day but once unpacked it is a real pain to move. I must add that I reserved and paid for two rooms for our accompanying friends...our room was quite a bit smaller than theirs. One day our room was missed and by 3:00pm when we came back to change, we had to call down to have room cleaned. At check out mistakes noted on our invoice which required our attention. As a complmentary appology we were offered dinner at the restaurant....excellent meal and the service was good....too bad the rest of our BW experience at this hotel was not of the same calibre. I did pass on our comments to the establishment....would I stay there again.....no way!
- Official Description (provided by the hotel):
- Enjoy 4-stars accommodation at this Quebec City hotel when visiting this charming and historic city. Located in the heart of the Quebec City business community and easily accessible from main highways, the Best Western Plus City Centre/Centre-Ville is an ideal choice for business or leisure travelers. Located a short distance from the Old City, cruise ship terminal and Plains of Abraham, this Quebec City hotel offers easy access to the Videotron Centre, the Museum of Civilization, the Quebec Convention Center and the Quebec Fine Arts Museum. Guests staying at the hotel will be close to all of the entertainment and major happening of Quebec City. ... more less
- Reservation Options:
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- Also Known As:
- Best Western Plus City Centre/Centre-Ville Hotel Quebec City
- Best Western Quebec City
- Quebec City Best Western
- BEST WESTERN PLUS City Centre/Centre-Ville Quebec/Quebec City