Stayed in February 2012
We absolutely loved Quebec, so romantic under the snow! We have mixed feelings about the Clarendon. It's worth staying there if you get a good rate! But do require a room with a queen bed (room with double beds are closet-size) in the back and on a top floor if you like quietness. Do park your car in the outside garage across from the hotel ( much cheaper, and they have special deals for longer stays). The breakfast buffet at the Clarendon is very basic, and not worth it: instead do go to Paillard 3 blocks away ( delicious croissants, pastries, breads, soups, etc, and an accordeon player on the weekend.) The jazz is great at the Clarendon, but they only have it on specific dates, so check before you go. In fact CHECK everything before you go to the Clarendon, and do bring a paper copy of your reservation because they have a very young, inexperienced, indifferent, not customer-oriented staff who regularly botches things up...And DO insist to get what you booked (I was charged for a no-show as I moved my reservation a couple of days , although I had let them known long in advance...They did reimberse me afterwards). The Clarendon is not a luxurious hotel: plastic bathtubs, simple but clean rooms, but the worst thing is the cheap fleece bed blanket (the type that keeps you warm but where you wake up soaking wet in the middle of the night) and the blown-air heat which is a bit noisy (we asked for electric heaters which were silent and great). However, the mattresses are firm and good.
All in all, this hotel has a great location in the old town and could be good if it had a better management, a professionnal staff and paid attention to more details.
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- Also Known As:
- Clarendon Hotel Quebec City
- Clarendon Quebec City
- Hotel Clarendon Quebec/Quebec City