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“Terrible service not corresponding to internet homepage”

Montreal Backpackers Globetrotter Hostel
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Montreal Backpackers Globetrotter Hostel
Frauenfeld, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Terrible service not corresponding to internet homepage”
1 of 5 bubbles Reviewed 16 August 2010

We booked 2 rooms in advance for 3 days and informed the staff with an e-mail about our late arrival. We did this because it is mentionned on their homepage that check-in is 5pm but later check-in is possible when prenotived. However, when we arrived 10:30pm at the Hostel it was closed. So, we used the bell and a man appeared which simply sended us away asking us to come back again tomorrow because check-in after 9pm is not possible. The man was absolutely unfriendly. So, we had to look for another place to stay in the middle of the night. My advice: pay a bit more but be sure to have a place to stay over night. I will never ever go there again.

  • Stayed August 2010, travelled with family
    • Cleanliness
    • Service
Helpful?
3 Thank agrieder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 reviews from our community

Traveller rating
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Couples
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Rating summary
  • Location
    4 of 5 bubbles
  • Rooms
    1 of 5 bubbles
  • Sleep Quality
    1 of 5 bubbles
  • Service
    1.5 of 5 bubbles
  • Value
    1.5 of 5 bubbles
  • Cleanliness
    1 of 5 bubbles
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Amherst, MA
1 review
1 of 5 bubbles Reviewed 13 August 2007

My friends and I took a trip to Montreal and after walking 10 blocks from the subway in the heat we get here and are told that our room was given away, (even though we came when we told them we were coming) but they had room at their other hostel. Which was 20 blocks away, but they said it was close

We were told that we were being expected at their other hostel. BUT THEY HAD NO IDEA WHAT WE WERE TALKING ABOUT. They LIED right to our faces. DO NOT EVER GO HERE UNLESS YOU WANT TO BE IN MONTREAL WITHOUT A PLACE TO STAY. The place they sent us to was a school building.

  • Liked — They lied to our faces.
  • Disliked — They were nice about it.
  • Stayed August 2007, travelled with friends
    • Value
    • Check-in / front desk
    • Service
Helpful?
Thank Kevinmr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Montreal Backpackers Globetrotter Hostel

Property: Montreal Backpackers Globetrotter Hostel
Address: 1304, Mont-Royal Ave. Est,, Montreal, Quebec H2J 1Y5, Canada
Region: Canada > Quebec > Montreal > Le Plateau Mont-Royal
Amenities:
Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
Ranked #73 of 94 Speciality Lodging in Montreal
Price range (per night): ₹ 1,133 - ₹ 3,258
Number of rooms: 20
Official Description (provided by the hotel):
Welcome to Montreal's ultimate youth hostel for the backpackers, Montreal Backpackers Globetrotter Hostel, located in the heart of Montreal. Le Plateau is a très hip multi-ethnic district designated the most en vogue neighborhood of North America by Wallpaper magazine. If you're looking for the best value budget backpacker hostel accommodation in Montreal, you've come to the right place. ... more   less 

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