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Hilton Garden Inn Montreal Airport
Ranked #54 of 165 Hotels in Montreal
Reviewed 13 August 2017

This airport property is a good place for someone using the airport or doing an over night drive through to either Quebec City or Toronto. I found the staff to be friendly in both French and English and helpful.Lots of parking although it's of the paid variety like all other city & airport hotels.
Rooms were clean, they held the Garden Inn standard for this brand well.

The only thing and it's not a fault of the hotel. Not many outside restaurants around at all.

I'd stay again when in the area.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
1  Thank Don L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Manager at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 4 weeks ago

Good afternoon Don L,

Thank you for taking your time to leave a note on Tripadvisor. We are delighted to learn that you like the hotel and the staff.
If you happen to come back staying with us, we could recommend you to certain nearby areas where you can have different options for lunch/dinner. (options to go will be rental cars, uber or taxi)

Regards,

Quan Nguyen
Director of Rooms

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20 - 24 of 839 reviews

Reviewed 13 August 2017

Perfect location when arriving late and you need a hotel near the airport. It's just minutes away, and it's a very nice hotel (stuck in an industrial area.) Easy to get to, and it has a very nice restaurant in the hotel for a late dinner with the best chocolate souffle (there are no nice restaurants nearby so this is a plus.) However the written materials placed in the room do not mention anything about the hours they are open for brunch so when we strolled down for Sunday brunch at 11 am they were closed and we were stuck eating at the nearby Tim Horton's unfortunately.
The very large room we had was well appointed and comfortable, with lovely bathrooms. We'd stay here again.

  • Stayed: August 2017, travelled with family
    • Value
    • Location
    • Service
Thank pelaminnesota
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

Very nice hotel, lots of parking. Clean, great breakfast! Airport shuttle goes quite often and is easy to arrange. Would definitely recommend and stay again. Five minute ride to airport. Noisy if on side towards airport though.

Stayed: August 2017, travelled with family
Thank debbieaU8190KB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

I have never had a poor experience with the Hilton Garden Inn - Montreal Airport. I have stayed here several times and it is always my number one choice of hotels to stay when I stay in Montreal! Wonderful staff and property.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank 659reneeh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Checked in on the first night and all seemed well, staff weren't exactly friendly but it was fine. Room was OK, but run down. First night I returned and my room key didn't work. 3rd night the same happened again. Very annoyed by this as I was returning late both times.

The other issue was around charges, across two credit cards they held up $4500 in authorisations and didn't release them once I checked out. Ridiculous!!

The hotel is also right on the flight path and as a gold member I expected a better room and location within the hotel, however I was right on the road and the flight path.

Breakfast staff were friendly and the food was ok, however fresh cooked to order is absolutely rubbish, it was all precooked except the eggs.

All in all for the price it was a disappointment.

Stayed: August 2017, travelled on business
Thank Bryan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YULDH_Manager, Manager at Hilton Garden Inn Montreal Airport, responded to this reviewResponded 15 August 2017

Good morning Bryan C,

Thank you for taking your time to leave a note on Tripadvisor. I want to response as follow.

First off all, I do sincerely apologize if the room key failed to work properly during your stay. May I ask if there was any chance did they get in contact with your cellphone or anything that could demagnetize the key?

As for the room, I'm stumbled trying to understand why "the room was run down". We have just completed our renovation last year in August in accordance to the latest Hilton Garden Inn brand requirement for Americas hotels. It's true the outside building is old since it was built in 2003. However, everything inside was newly refreshed. Could you please help me to understand this part?

Credit card authorization: we authorized the credit card upon arrival. Once you left the hotel, our system released the hold 24 hours after that. Depend on the bank you are dealing with and the country you are from, the release will be done from 5 to 30 business days.

Our hotel doesn't locate on the flight path. If you are in one of the rooms on the North side of the building, you can see the airplane from time to time. Since you stayed with us for more than 3 nights, we offered you a room on the South side of the building which provides the necessary quietness for the stay. We are an airport hotel and the location of the room we offered to you was one of the best.

Breakfast: since we are an airport hotel, our breakfast setup is done in a way to accommodate high, quick volume of guests. In other words, items such as sausage, bacon, scramble eggs, etc were prepared early in the morning (around 5 am) so that we can serve our guests starting at 6 am. Fresh cook to order items are waffle, omelettes, french toast and pancake. Was there something you expected that should have been cook to order?

Once again, I do apologize for the inconvenience with our key system that got demagnetize during your stay and the issue with credit card authorization.

I can be reached at the hotel main number which is 5147885120 or by the email at info@hgimontrealairport.com.

Regards,

Quan Nguyen
Director of Rooms

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Additional Information about Hilton Garden Inn Montreal Airport

Address: 7880 Cote De Liesse, Montreal, Quebec H4T 1E7, Canada
Phone Number:
Region: Canada > Quebec > Montreal > Dorval / Airport / Train Station
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Montreal
#43 Family Hotel in Montreal
#45 Romantic Hotel in Montreal
Price Range: ₹ 8,107 - ₹ 15,162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Montreal Airport 3*
Number of rooms: 161
Official Description (provided by the hotel):
Located seven minutes from the airport, the newly renovated Hilton Garden Inn Montreal Airport is the city's best airport hotel for business. This corporate hotel - conveniently located near Bombardier Training Centre, CAE, Rolls Royce and other corporate offices - is a TripAdvisor award winner. Whether you're traveling for business, leisure or you're en route to another destination, you'll enjoy the hotel amenities with everything you need for a comfortable and productive stay. Plan a meeting onsite or relax at the hotel's Resto Bar and Lounge. Enjoy the use of free Wi-Fi, a 24-hour business centre and an indoor pool. At the end of the day, feel at home in a guestroom or suite with a comfortable bed, mini-fridge and microwave. Getting here is easy with a free airport shuttle(please call hotel for details). ... more   less 
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Also Known As:
Hilton Garden Inn Montreal/Dorval Airport Hotel Montreal
Hilton Quebec
Quebec Hilton
Hilton Garden Inn Saint Laurent

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