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“Excellent service and location with a beautiful view” 5 of 5 bubbles
Review of Montreal Marriott Chateau Champlain

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Montreal Marriott Chateau Champlain
Ranked #47 of 162 Hotels in Montreal
Certificate of Excellence
Toronto, Canada
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent service and location with a beautiful view”
5 of 5 bubbles Reviewed 11 April 2012

I stayed at the Montreal Marriott on Sunday and had one of the best hotel experiences in a long time. Self parking was available and I much prefer this over valet. The man working at the front desk was very accommodating when I asked for a room on a high floor, even though we booked through a third party website. The view was absolutely gorgeous and the half moon shaped windows that have been mentioned many times on the reviews are just beautiful. The bell boy was very friendly, helpful and genuine, thanks Samuel! Everyone we encountered was very polite and professional. At the Montreal Marriott you are actually treated like a valued guest. The location was great. It was about a 5 minute walk to Crescent street. This is the only place I will stay in downtown Montreal. Stay here: you'll be happy you did!

Room Tip: Ask for a room on a high floor.
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa3333333333333333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,805 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (456)
Date | Rating
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English first
ontario
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 10 April 2012

The first night we arrived, we needed to switch rooms as there was a clanking coming from the air conditioning unit. (Which by the way was not available at this time of year) They put us in another room but it only had one bed and we were a party of 4. They apologized and we needed to move yet again. The next room was a nother clanking but not as bad so we stayed there the first night. They were very sorry and tried to find us another room the next day. We moved rooms again. They don't have dual air conditioning/heating systems so they are in between seasons. They don't have any air conditioning on. This room was climbing past 75degrees farenheit. We were boiling. We called down and they offered to OPEN a window. We were on the 26th floor of the chateau champlain. Half moon windows that don't have screens are not meant to open. We have kids. They thought this was an acceptable solution, leaving the window open that my kid literally could have fit through. We finally slept in the heat, demanded our money back for the night and moved hotels to the Hilton Boneventure..Stay there! The air was on, the rooms were extremely quiet. The beds were a little smaller than the ones at the Marriott but we finally got some peace and quiet and were treated like people at this hotel.

  • Stayed April 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank jam05Ontario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Hampton, New Hampshire
Level Contributor
56 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 9 April 2012

When you walk into the lobby of this commanding building in Montreal you are immediately met with a sense of history. If the walls could talk I am sure that there would be lots of stories of the people and groups that have stayed at the property. The location is very good - a quick walk to the canals with the bike paths that lead you all over this lovely city, a very quick walk to the hustle and bustle of St. Catherine's Street, and a nice stroll to Old Montreal. One discovery during this trip was a very brief elevator ride to 'Underground Montreal' and all of the passageways and walkways to the circuitous shopping and dining venues. There are a number of eating establishments in walking distance above ground as well - not to mention a short block walk to the Bell Center. The people here are great - the breakfast buffet had a decent selection and our room (Room 2911) was as quiet as can be. We will definitely plan to stay at the Chateau Champlain again - and would recommend it to others with enthusiasm!

Room Tip: I would recommend a room in the corner away from the elevators!
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank mbclifford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
147 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 2 April 2012

Stayed that for the weekend, and was felt very welcomed right away as I arrived midnight Friday. This is not the first time I've stayed in this hotel but it is the first time I provided feedback.

Got a room with a decent view. While I was there over the weekend, the hotel was quiet, and that is a huge plus for me. The executive lounge is also very nice but unfortunately they are not open during the weekends. However, they do compensate for the inconvenience by letting you dine in their restaurant for breakfast, which offers great breakfast selection.

I also felt the hotel staff is friendlier this time around, not sure if they have changed since I stayed there last year, but I hope it wasn't a coincidence. The location is good, close to the train station, close to downtown St. Catherine, but also far enough away from the main crowd to be quiet.

Room Tip: There are two Rueben's restaurant nearby, and if you are a fan of Smoked Meats or Deli style res...
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  • Stayed March 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KingmanP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager980, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 3 April 2012
Dear KingmanP,
Thank you for your praise of the service you received. Your positive comments will be passed along to our team.
We hope to have the pleasure of welcoming you back to the Chateau on your next visit to Montreal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 April 2012

I went here for a conference in Feb 2012. I stayed in a double and the room size is nice. The room was facing the courtyard. The entire hotel is a strange layout. As far as I'm aware there is only two elevators to take you out. By lunch time the was a huge line of people waiting to use it. The service was mediocre. When I checked in the front desk didn't give me clear directions to get to my room and the layout is a little confusing. I also to ask the concierge a question and after waiting for a while the person walked away right when I got to the desk without even mentioning if he was coming back. Otherwise the hotel is very conveniently located. The hotel restaurant food was good with some originality in their menu. I didn't find the place to be extraordinary but average.

  • Stayed February 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kimfamilyof4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager980, General Manager at Montreal Marriott Chateau Champlain, responded to this review, 3 April 2012
Dear kimfamilyof4,
I am sorry to read you felt our 5 elevators were not enough to serve your needs quickly. Please accept our apologies. If we failed to give you clear direction, we assure you it was not intentional. Your positive comments about our restaurant food will be shared with the entire team. Thank you and hope to have the opportunity to serve you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Montreal Marriott Chateau Champlain

Property: Montreal Marriott Chateau Champlain
Address: 1050 de la Gauchetiere West, Montreal, Quebec H3B 4C9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Luxury Hotel in Montreal
#35 Romantic Hotel in Montreal
#37 Business Hotel in Montreal
#38 Family Hotel in Montreal
Price range (per night): ₹ 9,477 - ₹ 15,642
Hotel Class:4 star — Montreal Marriott Chateau Champlain 4*
Number of rooms: 611
Reservation Options:
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Also Known As:
Marriott Chateau Champlain Hotel Montreal
Marriott Hotel Montreal
Marriott Montreal
Montreal Marriott

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