I had received a discounted rate for two nights stay at Le St- Martin and was still charged the $300 deposit. I called the manager over 5 times trying to leave a message. The one time I was able to speak to her, she told me the money would be refunded immediately. Two and a half weeks later and still NO REFUND. i was furious and tried repeatedly to get my money back. Every since time I called I got receptionists telling me she either wasn't in the office or didn't know how to help. If the hotel is offering a special rate, then they need to be able to promise the refund. TOTALLY UNACCEPTABLE- will never stay at this stuffy hotel again
- Official Description (provided by the hotel):
- Le St-Martin Hotel Particulier Downtown is a haven of comfort overlooking urban life. It offers 123 rooms and suites with a warm and friendly atmosphere that reflects its philosophy. A unique blend of contemporary and traditional style endows Le St-Martin with charm and gives meaning to the term "Hotel Particulier." ... more less
- Reservation Options:
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