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“Stay at the Holland Grove House if you can”

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Quality Inn & Suites Downtown
Ranked #11 of 23 Hotels in Charlottetown
Certificate of Excellence
Quesnel
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Stay at the Holland Grove House if you can”
Reviewed 22 August 2011

We checked this location out on line & after reading the reviews, we we uncertain about booking. Some of the reviews were scary, but seemed to be referring to the main hotel...the Quality Inn. The reviews that spoke of the Holland Grove House were generally quite good. We took a chance & arrived without a reservation. We asked to see a couple of rooms there before commiting. Room 1106 was exactly as seen online...hardwood floors, claw foot tub, fireplace & kitchenette. It worked well for us...with a great location downtown & free parking. Having the kitchenette was an efficient & economical start to our sightseeing. The one negative was the funky smell especially strong when you entered the house from the parking lot. It was hard to describe what it was & I even asked at the desk but received a vague response. Thankfully with the hardwood floors & air conditioning, we didn't seem to notice it in our room.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank lacvert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
    125
    80
    29
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    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
New York City, New York
Level Contributor
140 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 16 August 2011

Room was clean and spacious. Had fridge, microwave oven, coffee maker and free wifi. That's all we needed. There's a restaurant with reasonable price tho we did not patronize. Good location. Check in person was friendlier and personable. Check out person was official. Met cleaning crew in hallway and they were friendly and courteous.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ArtNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stratford, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 August 2011

My husband and I bought a project property on Prince Edward Island a year ago and last month finally arrived to have our first work-reno-vacation there last month. After driving from Stratford, Ontario to Kilmuir, Prince Edward Island over the course of two days, 22 hours of driving, we arrived on site to find that the property was in a state and none of the vendors that we had lined up had actually made it to the site. We were tired, hungry and our dog was toting quite an attitude to boot.

We had booked online for the night before through the website ... but of course we were no where near internet access to try and find a room on the island and what little remained of daylight was diminishing quickly. A quick call to the 800 number and the customer service agent was super helping us find a room where we could stay that night and bring our dog without any grief!

Upon arriving at the Quality Inn on the Hill, I was greeted by an extremely helpful team at the front desk where all my questions were answered quickly and efficiently .. and having noted that we had not expected to be in a hotel that night, even pointed out the stay two and get your third stay free promotion that was currently being offered. They explained that we would be staying in one of the two restored Victorians adjacent to the hotel ... and what a delight the room turned out to be.

So we scooted the car across the parking lot, parked right at the entrance and loaded the dog and ourselves into the room. A perfect room. Lovely queen bed was nicely trimmed out .. the hardwood floors were glistening ... it was beautiful and in keeping with the period of the building. When we travel with the dog we find that it really can be problematic ... lots of accomodation providers charge additional fees and end up sluffing you off into the back rooms as not to upset other guests. But not at the Quality Inn on the Hill .. the staff were helpful about the dog, the room was top notch and we were extremely happy - especially our precious pooch!

Charlottetown is stunning and although we had not planned on a hotel stay upon our arrival, it was a trip saver for us. My husband was able to get out to the site and get things in order with vendors the next morning while the dog and I even had a little luxury sleep in. What looked like it might be a disasterous beginning to our vacation really was saved by our stay at the Quality Inn on the Hill ... we can't thank you enough! We'll be back without any hesitation.

Room Tip: I'm not much for the traditional North American hotel experience. The Victorian annex felt so mu...
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  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Pamela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kloof, South Africa
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 August 2011

Judging from the other reviews, it seems like there is a newly renovated annex, and an ugly old main building... We were put in the main building, and it smelt horrible. I'm not just talking about a stinky room, the entire building smelt bad, and the rooms magnified that smell ten times. Judging by the dirtiness, smell, and ugliness of the room, I'd guess that this hotel is a part time abortion clinic...
However, it was really late and we didn't feel like looking for another vacant hotel, so we toughed it out and got semi-used to the smell of death that night. I never smelt a skunk before, but now I know how it feels.
Shell out an extra $50 and stay in "The Hotel on Pownal", that place looked really nice.

Room Tip: Shell out an extra $50 and stay in
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank smellycat1450646
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 June 2011

the real problem is when I asked to speak to the manager he wouldn't come out and speak to me about how much the room stank. I complained to corporate head office and they gave me the "little lady" treatment. Worst service and treatment of any hotel I've stayed in ever.

Room Tip: go somewhere else
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  • Stayed July 2010
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ittsyboo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites Downtown

Property: Quality Inn & Suites Downtown
Address: 150 Euston St, Charlottetown, Prince Edward Island C1A 1W5, Canada (Formerly Inn on the Hill)
Phone Number:
Region: Canada > Prince Edward Island > Charlottetown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Charlottetown
Price range (per night): ₹ 6,505 - ₹ 12,867
Hotel Class:3 star — Quality Inn & Suites Downtown 3*
Number of rooms: 73
Official Description (provided by the hotel):
The Quality Inn & Suites Downtown is located in the heart of Charlottetown just a short walk to many local attractions, including the Confederation Centre of the Arts, Province House, the waterfront, shopping and restaurants. The Charlottetown Driving Park & Casino are only a five minute drive. The Charlottetown Boardwalk meanders along the shoreline, allowing visitors to stroll along its pathways, relax on a park bench or enjoy a picnic on the water. Stay with us we provide FREE of charge: free Hot Breakfast Buffet, free WIFI, free coffee station in lobby, free Parking and Business Centre. We also offer guests free CARI Pool passes featuring two pools, waterslide, diving boards & fitness room a five minute drive from the hotel. We are a 30 minute drive from Anne of Green Gables Historic site and the famous Cavendish Beach. Our Award winning Golf courses are a short drive away and a must while on our beautiful Island. Quality service and Quality rates stay with us while on PEI! ... more   less 
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Also Known As:
Quality Hotel Charlottetown
Quality Inn And Suites
Quality Inn Charlottetown
Charlottetown Quality Inn

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