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“Massage - heaven”
Review of Novo Spa

Novo Spa
Ranked #1 of 321 Spas & Wellness in Toronto
Certificate of Excellence
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Attraction details
Owner description: Novo Spa is a Premier Toronto Day Spa. Services include Registered Massage Therapy, Couples Treatments, Advanced Facials, Organic Treatments, and Spa Pedicures & Manicures. Advanced treatments such as Acrylic & Gel Nails, Electrolysis, and Eye Lash Extensions done by our very own Clinical Esthetician & Specialist Jeanet Allinson. Jeanet previously was the owner of 'Jeanet Spa' in Yorkville Toronto before joining the Novo Spa Team in 2013. Novo Spa was the winner of 2006 CHMA award for best Canadian Spa & Salon design, and ranks among the top Day Spa's in Toronto.
Reviewed 2 December 2017

Karen works wonders. She will ask you what you need and actually listens to your body :) I would recommend seeing her.

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Thank Natalie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novospa, Manager at Novo Spa, responded to this reviewResponded 1 week ago

Dear Natalie W,
Thank you for reviewing us. I will tell Karen of your high praise. She is truly a great therapist and an amazing human being. Hopefully we can see you back soon.
Yours in Wellness,

G Fernandez - Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (454)
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9 - 13 of 454 reviews

Reviewed 30 November 2017

At Novo you will find a peaceful, serene and healing environment to allow you to retreat from all the stresses of the world. A wide array of treatments and skilled technicians will ensure the best for your body.

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1  Thank Gracesgram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novospa, Manager at Novo Spa, responded to this reviewResponded 1 week ago

Dear Gracesgram,
Thank you for such a great a review. We are honored to receive such high praise. We hope to see you back soon.
Yours in Wellness,

G Fernandez - Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

We saw the great ratings on Tripadvisor for the Spa and decidede to try it out. The staff was friendly and the space was clean and had a welcoming and comfortable atmosphere. I did a 60 min RMT Therapeutic massage and it was great! Will definitely go back in the future.

Review collected in partnership with this attraction
Thank vmustachi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novospa, Manager at Novo Spa, responded to this reviewResponded 1 week ago

Dear vmustachi,
Thank you for taking the time to review us. We truly appreciate that you gave us a chance to serve you. Hopefully we can see you back soon.
Yours in Wellness,

G Fernandez - Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2017

My boyfriend & I have been wanting a couples massage for awhile now & we were really happy with the price of Novo Spa so we decided to give it a go! Well worth it! Everyone was super welcoming, it was so relaxing & we both enjoyed it very much. We are already talking about going back!

Review collected in partnership with this attraction
Thank ejgiansante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novospa, Manager at Novo Spa, responded to this reviewResponded 1 week ago

Dear ejgiansante,
Thank you for your kind words. We are thrilled to hear that you and your boyfriend enjoyed your Novo experience. We will be looking forward to your next visit.
Yours in Wellness,

G Fernandez - Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2017

This spa has excellent therapists and treatments. My girlfriends and I have been going here for over 10 years, but were disappointed on our last visit. My 75 min facial was barely 60 min and within our group there were multiple mix-ups with appointment times. We will return, but hope the logistical issues are resolved.

Review collected in partnership with this attraction
Thank slcarter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
novospa, Manager at Novo Spa, responded to this reviewResponded 1 week ago

Dear slcarter1,
Thank you for taking the time to give us your feedback. We have taken note of your comment and have been working on retraining our team in order to resolve any booking issues. We appreciate your continuous support and hope to see you back soon.
Yours in Wellness,

G Fernandez - Spa Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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