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Reviewed 22 September 2018

I've been going to this motel for years. We book ten days in November for business, and the Stay Inn is always clean, quiet, and has a good breakfast. I'm sort of a clean freak and this means a lot to me. I work long days while in Toronto and need quiet at night. I've never had a noise problem here.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Bruce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy U, Manager at Stay Inn, responded to this reviewResponded 9 October 2018

Hi Bruce, thank you for sharing your experience on Trip Advisor. Pleased to read your comments of Stay Inn. We look forward to serving you any time your travel plans bring you to our area.

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Reviewed 14 September 2018 via mobile

We blocked rooms at this hotel for our daughters wedding because it was very economical and close to the wedding venue. We expected it to be a “budget” hotel - nothing special, just a decent room, relatively clean, and it was. What was frustrating was working with the staff beforehand to do the booking and then having mistakes from rumour guests! They even lost the reservation for the grooms parents and they had to find another hotel! We had guests cancel rooms, only to be told they weren’t cancelled and they would be charged for them. I spoke to one staff member when I checked in the day before the wedding and was told one thing, and then something different the next day from a different staff member. One staff person told me that they had discovered that a previous staff member had been taking reservations improperly and that is why there were mistakes. Very disorganized and very disappointing for such an important event! I was trying to keep costs lower for our guests, but it was just not worth it. Would not recommend.

Date of stay: August 2018
Trip type: Travelled as a couple
Thank Donna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy U, Manager at Stay Inn, responded to this reviewResponded 9 October 2018

Hi Donna, thank you for the feedback. I am quite surprised to read about your experience. I would really appreciate to further discuss this matter with you and can be reached via email, operations@stayinnsuites.ca

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Reviewed 14 September 2018 via mobile

This is our go to place, every time I have Hospital appointments that are early in the morning, as we live in Wasaga Beach Ontario.
Rooms are always clean, staff is always so pleasant and helpful. They offer a discount on the room, if you are going to Queensway Trillium Hospital or St. Joseph Health Centre for early morning appointments.

The morning breakfast which is excluded in your room price is fantastic. Great choices. Couldn’t have today ☹️
Minutes away from Sherway Gardens Mall and great restaurants.
Highly recommend.

Date of stay: September 2018
Trip type: Travelled with family
Thank GlenB627
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy U, Manager at Stay Inn, responded to this reviewResponded 9 October 2018

Dear Glen, we are pleased with your feedback. Thank you very much for choosing Stay Inn Toronto.

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Reviewed 9 September 2018 via mobile

We stayed at this hotel for the weekend. We really enjoyed our stay our room was clean and comfortable. We had great room service, clean towels every day. We would definitely stay at this hotel again.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Stephaniefrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy U, General Manager at Stay Inn, responded to this reviewResponded 11 September 2018

Hello Stephanie, thank you for choosing Stay Inn Toronto. Appreciate your feedback very much and hope to serve you anytime your travel plans bring you back to our area.

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Reviewed 27 August 2018

We were looking for a reasonably priced hotel on the outskirts of Toronto We found Stay Inn online and took a chance No regrets the hotel is very nice, clean, very nice room. The staff were very helpful and friendly There is a small breakfast served in the morning consisting of eggs ,bacon, toast, coffee, orange juice etc This hotel was a big surprise and would recommend it without hesitation

Date of stay: August 2018
Thank Kimberley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mandy U, General Manager at Stay Inn, responded to this reviewResponded 11 September 2018

Dear Kimberley, thank you very much for giving us a try and sharing your experience on Trip Advisor.

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