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“Good but just lacking that little something.....”
Review of Old Mill Toronto

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Old Mill Toronto
Ranked #20 of 137 Hotels in Toronto
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed 3 July 2012

Had a comfortable stay and thoroughly enjoyed my spa treatment when we stayed here for one night. The restaurant was very nice but felt it was too big and the entertainment charge was not worth it especially as the bar menu and ambience was great and good value for money. You really need a car to stay here as it is a bit out of the way but great if you don't mind being a captive audience when you get there. The service was efficient and friendly and our room was clean and comfortable so no major gripes, just didn't live up to our expectations.

  • Stayed: August 2011, travelled as a couple
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Thank Karina709
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded 24 July 2012

Dear Karina709,

Thank you for your review regarding your stay at The Old Mill. Although we are in a river valley, The Old Mill is just steps away from the subway which takes you quickly and easily into the city centre. We are also in the heart of Bloorwest Village which boasts over 50 restaurants of varying cuisine and there are parks and other wonderful activities within minutes to enjoy whilst staying here.

I am sorry if you were not able to take advantage of the many activities in the area. Perhaps, should you visits us again, there will be an opportunity for your to explore the many splendours we have to offer.

Sincerely,

Vas Kolovos
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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664 - 668 of 957 reviews

Reviewed 2 July 2012

Look at the photos of the old mill and you might expect an oasis in the countryside with views of rolling forest ...but you would be wrong. on Toronto proper next door is an apartment block and a building site for condos over the road. putting that aside the hotel grounds are relaxing. the staff pleasant and rooms very comfortable. the buffet in the restaurant was fine, although somewhat annoyed they didn't mention it would be a buffet when i booked. a tube station around the corner straight into the heart of Toronto. a relaxed venue and we enjoyed and would re visit...but if i ever want to sell my house i am using their photographer to take the shots.

  • Stayed: July 2012
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Thank MichaelSadler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded 24 July 2012

Dear MichaelSadler,

Thank you for taking the time to write in your review of the Old Mill on Trip advisor. As one of Toronto's historic venues we pride ourselves on being able to provide a hidden retreat from the hustle and bustle of downtown Toronto. As a hotel located in Toronto we have made no illusions of being in the countryside as we are situated and our address is in Toronto which is Canada's largest Metropolis. Although we are in the heart of the city we are fortunate to be surrounded by a beautiful river valley.

Your review indicates that you indeed enjoyed your stay and that you found the grounds to be relaxing which is exactly our charm in such a large city.

I hope that should you have the opportunity to visit Toronto again you will certainly come and visit us too.

Sincerely,

Vas Kolovos
Hotel Manager

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Reviewed 2 July 2012

Using a TravelZoo deal we spent June 29th at the Old Mill and Spa - lovely, clean, staff were courteous. Had a great dinner in the dining room and thoroughly enjoyed Robbie Lane and the Disciples band afterwards. Then....spent the night listening (not sleeping) to the whine and constant whirl of the rooftop air conditioning unit because we had probably the worst room in the place (was that because we used a TravelZoo deal? Hmmm. And the fact the radio was on when we first went in - was that to hide all the noise? Hmmm). We did not sleep a wink all night and when we complained in the morning we were offered the 'full hot' breakfast as compensation - which we were supposed to get according to the deal anyways. Great start and lousy finish...so deal users beware.

Room Tip: If the radio is on when you get into the room turn it off and listen for noises they might be trying...
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  • Stayed: June 2012, travelled as a couple
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2  Thank B and N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OldMillToronto, Manager at Old Mill Toronto, responded to this reviewResponded 24 July 2012

Dear B and N S,

Thank you for taking the time to share your experience on Trip Advisor regarding your stay with us. I am sorry to hear that you had a sleepless night and that you felt your concerns were not adequately addressed. I understand you made mention of your issue on the morning of your check out which did not leave us with the opportunity to make things right for you that same evening.

The hot breakfast that was offered to you is from our a la carte menu which was not included in your Travelzoo package.

I hope that you will consider staying with us again and if there is ever any problem you experience at any hotel visit it is always best to inform the staff immediately to ensure you have the best possible stay.

We look forward to having the opportunity to welcome you back.

Sincerely,

Vas Kolovos
Hotel Manager

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Reviewed 26 June 2012

We had a terrific stay at this property. We celebrated our anniversary in June and stayed in the deluxe king suite on the 5th floor. Our room was so warm and comfortable we didn't want to leave. It had a huge living room with bar and office area and the bedroom was very large with a luxuriant bath inclding a beautiful double jacuzzi. Music is piped in throughout the suite. And the bed was super comfy, although a queen not a king as stated.

We had the Sunday night dinner buffet with a beautiful bottle of wine and it was all delicious and the service was superb. We also had the wonderful premium continental breakfast in the morning which is included with your room.

Our couples massage was fantastic. The spa is beautiful and both of our therapists were great.

The property is a well hidden gem in westend downtown but well worth the drive. The grounds and unique historical setting top off your stay. We definitely plan to return.

Room Tip: Stay in room 503 on the top floor. It's huge and tucked under the eaves. Very romantic.
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  • Stayed: June 2012, travelled as a couple
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2  Thank Denise I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 30 June 2012

Dear Denise I,

Congratulations on your anniversary celebration and thank you for choosing to spend it here with us at The Old Mill Inn & Spa! We are delighted to hear that you enjoyed your stay with us.

We look forward to welcoming you back in the near future.

Sincerely,

Vas Kolovos
Hotel Manager

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Reviewed 22 June 2012

We stayed here 3 nights at the start of our Canadian trip. Excellent hotel, great room and facilities. The staff were always helpful, even if we sometimes had to wait whilst front desk staff completed what always turned out to be a complex conversation with a potential client. The hotel is out of town, which makes the areas pleasantly quiet, but a 3 minute walk to the subway makes it easy to get downtown. The next door park on the Humber River made a great walk after dinner. The continental breakfast was just right and made a great start to the day.

  • Stayed: June 2012, travelled as a couple
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2  Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 June 2012

Dear Steve M,

Thank you for choosing to stay with us at The Old Mill Inn & Spa during your visit to Canada. We are delighted to hear that you enjoyed your stay and we thank you for sharing your experience with future travelers.

We hope that you will have an opportunity to travel to Toronto again and visit us where we look forward to welcome you back.

Sincerely,

Vas Kolovos
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Old Mill Toronto

Address: 21 Old Mill Rd, Toronto, Ontario M8X 1G5, Canada (Formerly Old Mill Inn & Spa)
Phone Number:
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Green Hotel in Toronto
#8 Romantic Hotel in Toronto
#9 Business Hotel in Toronto
#11 Spa Hotel in Toronto
#15 Luxury Hotel in Toronto
#25 Family Hotel in Toronto
Price Range: ₹ 13,324 - ₹ 25,419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Old Mill Toronto 4*
Number of rooms: 57
Official Description (provided by the hotel):
Escape the ordinary! The Old Mill Toronto is the perfect location to relax, refresh and reconnect in a resort setting between downtown Toronto, Billy Bishop City Airport and Pearson International Airport. Enjoy a romantic getaway, plan a business event or indulge in our award winning Spa. We look forward to welcoming you at The Old Mill Toronto where versatility, ambiance and setting make us exceptionally memorable. ... more   less 
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Also Known As:
Old Mill Inn And Spa
Old Mill Hotel Toronto

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