We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A Great Sleep”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Suites Toronto Airport
Ranked #101 of 137 Hotels in Toronto
Reviewed 10 May 2017

We checked in the hotel in a manner of minutes.
A very friendly staff and our suite was very comfortable.
We went to dinner in the hotel restaurant and had a great meal.
Our waitress(ponytailed) was excellent.
I would highly recommend this hotel as a place to stay.
It is very well run and it shows.

Room Tip: Get a suite away from elevators.
See more room tips
  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank dgm792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this reviewResponded 8 June 2017

Good Afternoon dgm792,

Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that our facility worked well for you. Our entire team has stepped up to deliver positive guest experiences. Comments such as yours solidifies our efforts are being recognized by guests such as yourself.
I hope we have made you a regular client when in the Toronto area!

I hope I have a chance to welcome you back again soon!

Thank you,
S.Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (960)
Traveller rating
Traveller type
Time of year
Language
  • More languages

28 - 32 of 960 reviews

Reviewed 3 May 2017

First the hotel shuttle service came once when most others passed by at least twice. Also the shuttle shares for 2 or 3 hotels so you may not get dropped off immediately. In hindsight, we should have just taken a cab. We had been travelling a long time so we were anxious to get to a bed and sleep. Well, we checked in, got into our room and immediately heard a loud drilling noise. When we called reception they told us the hotel was under renovations and it would be noisy until 5PM no matter what room we were in! OK, so we decide to get something to eat in the restaurant and pass the time as the noise was so loud you could not really hear the TV and it was so aggravating. Well, the restaurant did not open until 5PM nor was room service available until 5PM. The room really did need renovating - the sofa was hideous, the dining chairs were mismatched and the carpet needed stretching - however, the bathroom was clean, the bed was clean and reasonably comfortable. The rooms are large with a separate bedroom. Price was right but may have reflected the current state of the rooms. It was nice to spread out and also we did get room service after 5PM and it was great to sit at a big table and enjoy it. There is a fridge and microwave in the room. When we first arrived we were mortified and may have left if we had not been so weary. After the noise stopped and we could relax, we were quite OK with the room. Reception people were fine and it turned out better than we thought. I did think they should have told us about the renovations. Another thing the elevators were filthy with construction dirt, drywall mud and dust.

Room Tip: Get as far away from the construction noise as possible!
See more room tips
  • Stayed: April 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank CanadianIslanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Manager at Quality Suites Toronto Airport, responded to this reviewResponded 3 May 2017

I am sorry you had a longer than ususal wait for the shuttle, depending on the time that you were at the airport our pick up will be either a 30 minute interval or late at night a 45 minute interval.
We share with only 1 other hotel which is the Holiday inn East, which is a sister property.
We do hope that you had a good rest while you were with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2017 via mobile

My family and I stayed at this hotel prior to flying to Mexico Mexico. Check-in was a very long process as there was only one person at the desk and many people standing in a line. When we arrived to the room with our two very young children we found that the room was not in great condition. After putting her children to bed, we decided to settle for the night ourselves on the very uncomfortable beds that were out in the main living room. There was a small uncomfortable double bed and a pull-out couch. The hotel itself was very noisy at night. The room was also very unclean, with dirty carpets and dirty countertops. There was questionable residue on the bathroom counter and in the sink. If we were flying out early the next morning, this would not be the hotel where we would choose to spend our money.

Stayed: January 2017, travelled with family
Thank Lindsay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this reviewResponded 26 April 2017

Good afternoon Lindsay L,

Thank you for taking the time to leave a review of the Quality Suites Toronto Airport.

We are sorry to hear about your experience at our Hotel. We are in the process of making many positive changes to the entire building. I've passed the information onto the Maintenance and Housekeeping Managers for further investigation. Rest assured that your next visit to Quality Suites Toronto Airport will be a much better experience.

Sincerely,
S.Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2017 via mobile

Affordable and free airport shuttle and WiFi. Hot water was really hot and good shower pressure. The room was big and we had a good view.
The hotel and room need some updates like new curtains ,carpet, wallpaper and nicer fixtures.

Stayed: April 2017, travelled with family
Thank Rosalee1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this reviewResponded 26 April 2017

Good afternoon Rosalee1999,

Thank you for taking the time to leave a review of the Quality Suites Toronto Airport.

We are sorry to hear about your experience at our Hotel. We are in the process of making many positive changes to the entire building.
Rest assured that your next visit to Quality Suites Toronto Airport will be a much better experience.

Sincerely,
S.Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2017 via mobile

Average hotel however staff is very friendly and helpful and close the airport with shuttle service if on a budget would recommend this hotel restaurant and bar have great service and good quality food.

Stayed: April 2017, travelled on business
Thank Randall S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel M, Front Office Manager at Quality Suites Toronto Airport, responded to this reviewResponded 19 April 2017

Good Afternoon Randall S,

Thank you for your review of the Quality Suites Toronto Airport. I am extremely happy to read that you were happy with our Service. Our entire team has stepped up to deliver positive guest experiences. I hope we have made you a regular client when in the Toronto area!

I hope I have a chance to welcome you back again soon!

Thank you,
S.Kumar

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Toronto
Etobicoke
Travelodge Hotel Toronto Airport/Dixon Road
Etobicoke
Hotel Carlingview Toronto Airport
Show Prices
Show Prices
Show Prices
Comfort Inn Toronto Airport
#19 of 60 in Mississauga
1,284 reviews
Etobicoke
Courtyard Toronto Airport
Courtyard Toronto Airport
#73 of 137 in Toronto
326 reviews
Etobicoke
Radisson Suite Hotel Toronto Airport
Show Prices
Show Prices
Show Prices

Been to Quality Suites Toronto Airport? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Quality Suites Toronto Airport

Address: 262 Carlingview Dr, Toronto, Ontario M9W 5G1, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Etobicoke
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #101 of 137 Hotels in Toronto
Price Range: ₹ 7,331 - ₹ 13,753 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Suites Toronto Airport 3*
Number of rooms: 254
Official Description (provided by the hotel):
Make convenience the theme for your next trip into Pearson International Airport. The Quality Suites Toronto Airport Hotel is conveniently located 1km from the airport to which our shuttle runs complimentary 24-hours daily. Close to all major highways, Royal Woodbine Golf Course, Woodbine Casino & Slots and several major shopping malls, the Quality Suites is perfectly situated for your convenience. All our two room suites have a king size bed in the bedroom separated by French doors to a spacious living room. Whether you're organizing an 8-person boardroom meeting, holding team building event or holiday party we have the banquet space for you. Graffiti’s Italian Eatery & Saloon offers an exceptional dining experience. A relaxed atmosphere with over 180 seats to accommodate your dining needs. Your Hotel features many high-value amenities, including: Free high-speed internet access, Free airport shuttle, Weekday newspaper (available in lobby), Pet-Friendly hotel (nightly fee), Fitness Room, On-site car rental. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Booking.com, TripOnline SA, Hotels.com and HotelQuickly so you can book your Quality Suites Toronto Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites Toronto Airport Hotel Toronto
Quality Inn Toronto
Quality Hotel Toronto Airport

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing