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“Lux and plush, old school style!”
Review of Windsor Arms Hotel

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Windsor Arms Hotel
Ranked #46 of 135 Hotels in Toronto
Certificate of Excellence
Reviewed 12 October 2017

The check in was so efficient and friendly. The suite we got was on the second floor and tastefully appointed. Location wise, it's close to a high end shopping experience on Bloor Street and walking distance to the gay village and the Gardiner Museum. It's also close to the subway and of course. The hotel has a pool on the 4th floor, access via the spa. It's small but we were the only ones there one morning. The bar downstairs has a great selection of beers and wine, it was quiet. The bar fare was tasty, especially the avocado and hearts of palm fritters (really tempura style). Yummy! The bathroom has a shower stall and a jacuzzi. Nice for the romantic getaway or just to relax.

  • Stayed: October 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank paroxario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 364 reviews

Reviewed 8 October 2017

I attended this hotel on a long weekend to witness a male front desk representative SHOUT and ADMONISH a young male staff member in front of guests in the small LOBBY....absolutely unacceptable and as one who has travelled the world NEVER seen such behaviour even in a lower star hotel. I responded to the clerk to say how shocking it was and speaks for the downgraded service since I stayed before the renovation.
Lobby now looks like a bordello and the bar is a design disgrace. They used to have the Three Small Rooms which was the best of the best in Toronto. Gone!
Don’t even consider this....hallways, carpets are all tired and will NOT return!

  • Stayed: October 2017, travelled with friends
    • Location
    • Service
Thank PixieVancouver_B_C_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2017

From the washrooms to other common areas, when you enter, you don't go "wow," but what happened now? This place is looking very tired and a little grubby and seems to have lost its caché. Personnel don't exactly enthuse, and, unless there is an event, it seems very quiet. What a shame that there is no air of pristine, or better than. Just ho hum, and nothing special anymore. Maybe time for a spruce up?

Stayed: October 2017, travelled with friends
Thank savvysolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017 via mobile

Just spent 2 nights in this hotel. The experience was fab. Hotel spotless. Staff wonderful. Tim was our butler and he was lovely. A decent man. The all over staff were helpful, polite and all had a good sense if houmour. The pool was a nice temperature and Irena that gave me the massage was just great. She definately knew what she was doing. Food was good too. Very relaxing.
You would be mad not to stay here, even if its just one night. We had a suit with a guitar in it. Gorgeous.

Stayed: October 2017, travelled as a couple
Thank simpsaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2017 via mobile

We loved the updated decor (yet in keeping the period) behind this historical hotel. Excellent service. Luxury linens. Off the beaten path and within walking distance to restaurants and shopping. Nice bar. Attentive staff. In room amenities.

Stayed: September 2017, travelled as a couple
Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Windsor Arms Hotel

Address: 18 Saint Thomas St, Toronto, Ontario M5S 3E7, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Toronto
#13 Romantic Hotel in Toronto
#16 Family Hotel in Toronto
#18 Spa Hotel in Toronto
#30 Luxury Hotel in Toronto
Price Range: ₹ 21,470 - ₹ 28,562 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
Official Description (provided by the hotel):
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto

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