We had such a Wonderful stay at the Hilton Toronto. Amazing downtown location with good service and really comfy beds! Chose this hotel due to location and the Executive lounge over the other Hilton hotels in the city and it was the perfect choice. We also had great city views.
I was excited that the Hotel offers some complementary currency exchange. Really convenient and nice service. They offer exchange for USD, British Pound, Euro, and Swiss Franc. No fees, but I believe it is just slightly lower rate.
Only negatives is that checkin was at 3pm and there was a delay. We did arrive early at 2:30pm but had to wait until 3:45pm before our room was ready. The other housekeeping was not done by 4:30pm and I used the app to message and stopped by on the way to the pool to see why and make sure it was taken care of. I really didn’t appreciate the tone and attitude of the front desk worker I spoke with at that time. Not cool. She was short, rude, and did not care to listen.
Other than that, the stay was great. We stayed 5 days/ 4 nights. Loved the hotel and the additional quality service we received. Would absolutely stay here again and would recommend this hotel.More
- Free Wifi
- Room service