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“Exceptional!”

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Cambridge Suites Toronto
Ranked #38 of 133 Hotels in Toronto
Certificate of Excellence
Madoc
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Exceptional!”
Reviewed 22 April 2012

We stayed two nights at this property. Great friendly service. The room was beautifully appointed. We were upgraded to a better suite with breakfast and there was a card and bottle of sparkling wine in our room because we were celebrating a special anniversary. We have stayed at the Royal York, Hilton and Sheraton Centre. I would reccomend this property over any of them and will definitely be back.

Room Tip: We were on a higher floor, 19th. Never heard any noise from other rooms or traffic. Very quiet. Bed...
See more room tips
  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank Karen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 25 April 2012
Dear Madoc,

I was pleased to read that you had an exceptional stay with us. Thank you for sharing your thoughts with the tripadvisor community. Be sure to let me know when you plan on returning so I may thank you personally.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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1,758 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (294)
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English first
Hong Kong, China
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 April 2012

I chose this hotel due to its high rating on Trip Advisor, and must admit that I was expecting a lot.

The location was superb, and the rooms were very good given the price. They have a separate living room, which is not normal for a small hotel, and the rooms were large. The room had two TVs, and Internet was free. Service at the front desk was good, but I was expecting it to be "great".

The only drawback was that every evening, the water was not hot. Unfortunately, nothing could be done about this, so this made me a little disappointed. I was hoping for a flawless experience given this hotel's high rating, and this was the only thing that let me down.

I would stay here again.

  • Stayed April 2012, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rainforest542
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 25 April 2012
Dear Rainforest542,

Thank you for your review. I am glad you enjoyed your stay and am very sorry you were inconvenienced by a water issue on your last day with us. I can assure you that it was a temporary situation and was quickly resolved. If I can ever be of service to you, please do not hesitate to ask.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg, Manitoba, Canada
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 April 2012

I recently was in Toronto and by chance ended up in The Cambridge Suites. One stay and it has become my go to place in Toronto and have recommended to many of my friends..A sophistocated hotel with a happy cheerful staff who go out of their way to be helpful. The public areas along with rooms are very clean and welcoming and the beds are tres tres comfortable. The jacuzzi & sauna area are small but all glassed in so you have a birds eye view of the skyline..quite a lovely way to have a soak..Will certainly be back and for a stay longer than 1 night...Highly recommend it..

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank great_place
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 21 April 2012
Dear great_place,

I am glad that chance brought you to our hotel and we enhanced your stay in Toronto. I look forward to meeting you on a future trip. Please don't hesitate to let me know when you are returning.

Sincerely, Tim
General Manger
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mtl
Level Contributor
2 reviews
Reviewed 19 April 2012

The facilities, gym, hot tub, sauna, etc were spotless. Complimentary apples are also a nice, nutritious touch!
Quick and easy to setup web access made working a little less painless!

The restaurant voucher, personalized letter and chocolates were much appreciated (and extremely tasty).

Housekeeping, lobby and Portico staff were very polite and friendly. Every staff member was always smiling.

Contemporary decor and overall charming hotel.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 21 April 2012
Dear AS647,

Thank you for the great recommendation. I was really pleased that you enjoyed your time with us and look forward to servicing you again. Please let me know if I can be of service with future travel plans.

Sincerely, Tim
Cambridge Suites Hotel Toronto
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Toronto, Canada
Level Contributor
228 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 15 April 2012

Every room is a suite - very clean and well-appointed. Delicious in-room breakfasts. Right in downtown, but good windows so you don't hear the traffic. Amazingly comfortable beds (which is really what you want in a hotel, right?) Excellent value.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank KWH70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAMBRIDGEGM, General Manager at Cambridge Suites Toronto, responded to this review, 21 April 2012
Dear KWH70,

Thank you for the review. I was glad that you had a very nice say with us and appreciated that you took the time to share your thoughts with other TripAdvisor readers. Please let me know when you plan on returning so we can make sure your next stay is a perfect 5/5!

Sincerely, Tim
Cambridge Suites Hotel Toronto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cambridge Suites Toronto

Property: Cambridge Suites Toronto
Address: 15 Richmond St. E., Toronto, Ontario M5C 1N2, Canada
Phone Number:
Region: Canada > Ontario > Toronto > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Family Hotel in Toronto
#23 Romantic Hotel in Toronto
#26 Business Hotel in Toronto
#27 Luxury Hotel in Toronto
Price range (per night): ₹ 12,293 - ₹ 25,351
Hotel Class:4 star — Cambridge Suites Toronto 4*
Number of rooms: 230
Official Description (provided by the hotel):
Voted as one of Canada's top 25 hotels, an all suite property that offers space and privacy; French doors separate the bedroom from the living room with free WiFi access. Each suite boasts an entertainment wet bar with a coffee maker, fridge and microwave; as an extension of the bathroom, we offer a private dressing area and 24 hour room service is available as part of Portico restaurant's dining experience. Hotel guests also have access to the Business Centre plus access to the Rooftop Fitness Studio featuring a breathtaking view of the City. The hotel is connected to Toronto's underground PATH, which affords the business and leisure traveller with a well lit, secured walking corridor to over 5,000 companies and shops such as the Eaton Centre. Going to the theatre? Three of Toronto's best are within two blocks of the hotel! Looking for your place in the city? You found it! ... more   less 
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Also Known As:
Cambridge Hotel Toronto

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