Got the airport shuttle to the hotel. I asked the driver if it was Holiday Inn International (I knew there were a few) and he said yes. He dropped me at another Holiday Inn. I asked the receptionist how to get to the one I had booked and was told to walk ‘four lights’. I asked how far that was and she repeated ‘four lights’. I walked a mile up the road with two cases at ten o’clock on a very cold night not sure where I was going. Eventually got to the right hotel and the receptionist thought it was funny. I didn’t. I was also told I was too late for food which was disappointing. The bar was open for another ten minutes so before I went to my room I had a beer for my dinner.

The room itself was ok and spacious but one of the bedside lights didn’t work. I told the receptionist the next morning as was told maintenance would fix it. When I got back at night it still didn’t work. I again informed reception and was told it would be fixed. It wasn’t. I gave up asking and just put up with it.

The temperature control unit was extremely noisy so I had to either put up with a hot room or noise. Either way it didn’t make for a comfortable sleep. The other issue in the room was a hole in the wall with wiring showing behind it. Just as well there were no young kids with me.

The room was not cleaned or serviced at all during my visit. I had to ask for more coffee frequently. The soap ran out on day two.

The bistro was ok but only had a very limited selection. The staff in that area were very welcoming.

All in all the Holiday Inn International is a tired old hotel and could do with a major refurbishment. There are plenty of other hotels in the area. I will use one of them next time.

It’s a very clean fresh looking hotel. It looks new to me. The staff at the restaurant were efficient. I think they handled everyone well considering I don’t think they expected that many people due to the snow storm. They have a shuttle to the airport I plan on being on in the morning. Hopefully that goes well