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“Ok fast food...”
Review of Basil Box

Basil Box
Ranked #270 of 9,450 Restaurants in Toronto
Certificate of Excellence
Price range: US$ 7 - US$ 9
More restaurant details
Restaurant details
Neighbourhood: Downtown
Description: Basil Box drew its inspiration from travels abroad while venturing down the bustling streets of Southeast Asia. Brimming with life and flurries of people going to and fro, we found refuge in the form of aromatic smells wafting from vendors peddling carts of fresh, flavourful ingredients. We wanted to bring these vibrant colours, tastes, spices, and aromas abroad. Our name Basil Box: Basil - a prominent ingredient in Southeast Asian cuisine. Box - replicates the convenience of eating your meal in a portable and eco-friendly bagasse (sugarcane fibre) box
Reviewed 6 April 2018 via mobile

Small number of choices in a "build your own" concept. Sauces were tasty and spicy. Not many veggie options. Noodles were cold so that took away from the rating.

Thank Andre N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter C, Owner at Basil Box, responded to this reviewResponded 7 April 2018

Hi Andre,

Thanks for dining with us. The noodles are indeed cold as we call them "chilled rice noodles" in sticking with traditional Vietnamese cold noodles. Next time we would be happy to offer you a selection of our short grain brown rice or long grain jasmine rice if you prefer a hotter option. Hope to serve you again!

- Pete

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (84)
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16 - 20 of 84 reviews

Reviewed 2 April 2018

Normally I stay away from fast food places because for one, I don't like them, and secondly, they're too noisy. But this place was ok. Once you made your choice or starch, veggie, meat/tofu, sauce, etc., it all came together well and was actually quite good. For what you're getting though, it's not cheap and they could have put more in the bowl. Still, in a pinch, I'd go again.

    • Value
    • Service
    • Food
Thank Fran701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter C, Owner at Basil Box, responded to this reviewResponded 7 April 2018

Hi Fran,

Completely agree with you on the first two points! At Basil Box, we consider ourselves a "fast-casual" restaurant so its a step-above the typical fast food establishments as we offer much higher quality ingredients and dining environments. Glad you enjoyed your box creation and looking forward to serving you again!

- Pete

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Reviewed 24 March 2018

Found this Restaurant by accident and glad I did. If your familiar with the US Chipotle chain concept then you'll know how you move along the line selecting the various foods to go with your base of either rice or noodles. All healthy choices, quick and you can eat on site or take out. Reasonable prices. Was so good we went back again the following night. Hopefully they will open stores in the US.

    • Value
    • Service
    • Food
Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter C, Owner at Basil Box, responded to this reviewResponded 31 March 2018

HI Steve,

Sometimes accidents are good things, and we are so glad you found us! Happy to read you were able to visit us the following night and definitely we hope to open up in the US in the future!

- Pete

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Reviewed 20 March 2018

Food was fantastic, the staff were incredibly polite. I really wish we had one here in Cambridge/Guelph/Kitchener... I'm sure I would be a regular. Portions are huge and we had lots for leftovers! So happy that it's 100% gluten free as well, impressive!

    • Value
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    • Food
Thank Kristen E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter C, Owner at Basil Box, responded to this reviewResponded 31 March 2018

Hi Kristen,

Thank you for the wonderful review! We would definitely love to open up in the Tri-Cities sometime in the near future. Until we do, we'd be happy to serve you again anytime at any of our GTA restaurants. Have a wonderful long weekend!

- Pete

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Reviewed 3 March 2018 via mobile

You have to choose a base (rice/noodle) and all other ingredients. Don’t be overwhelmed and stay calm (4 choices for each meat and veggies and sauces). Only my son likes this place but if you like it then you like it. Pretty expensive for fast food.

Thank AlinaPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter C, Owner at Basil Box, responded to this reviewResponded 9 March 2018

Hi Alina,

Thanks for dining with us and glad to read you son enjoys our restaurant. We consider ourselves as a fast-casual restaurant as opposed to fast food as we put a lot more emphasis on offering higher quality food along with the comfortable yet inviting ambiance. Nonetheless thanks for giving us a try!

- Pete

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