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“Good service and food”

The Keg Steakhouse & Bar
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Ranked #21 of 298 Restaurants in Thunder Bay
Price range: US$ 0 - US$ 8
Cuisines: Steakhouse
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 4 weeks ago

We had a pretty good meal and great service for a Friday night. We did not have reservations and @ 7pm we did not need them Try the fish tacos - they were great!

Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (244)
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6 - 10 of 244 reviews

Reviewed 5 weeks ago via mobile

Recently renovated lovely interior colours very calm and relaxing. Larger bar area, dining area has more private niches for people as well as a larger area with smaller to larger tables.
The service was excellent and the food was excellently prepared as requested.
Very nice atmosphere will definitely be going back.

Thank Annette W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017 via mobile

Was looking forward to a nice evening at the Keg. We eat at the Keg whatever city we are visiting. Bad mistake this time. Usually they bring you hot bread ....but not this Keg we waited over 20 minutes for bread finally had to ask for it and guess what it was not even luke warm. We placed our order both ordered steak medium well with my husband ordering a garden salad to start. Well eventually they bring him a ceasar salad and walk away so we try to get a waiters attention as it was the wrong salad and it only gets worse from here after approx 45 mins we get our steak, mine is burned to a crisp so tough it was hard chewing, my husbands was well done but not burned both were suppose to be medium well hint of pink. Finally the waiter saunders back to ask how it was I told him it was burned and tough but I was not going to wait another 45 minutes for them to try to cook a steak. I love the Keg but this one is horrible including the service.

Thank Faithieann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheKegSteakhouse, Guest Relations Manager at The Keg Steakhouse & Bar, responded to this reviewResponded 4 weeks ago

Thanks for taking the time to share your feedback with us. We understand you were disappointed with your recent visit and we encourage you to reach out to us at kegcommunity@kegrestaurants.com with the details of your visit, including the location, so we can follow up with you directly. We hope to hear from you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2017

Everything about this Keg was great. The service was excellent and I would give some of that credit to management. The place was packed it was a Saturday night and they had the enough staff on to provide great service.

There was some changes from when we were their last and the atmosphere was wonderful.

The appetizers and meal were to everyone's expectations and the dessert's were shared as they were huge and delicious.

    • Value
    • Service
    • Food
Thank Dunner15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017

Best restaurant meal we had in Canada...and it's a chain restaurant. House Cabernet and bar drinks good. Nice warm and tasty bread. Garlic mashed potatoes good, twice baked potato better. 2 lb lobster was delicious. asparagus was perfectly cooked, but needed more seasoning. Brownie delicious.

    • Value
    • Service
    • Food
Thank yvonne p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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