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“Friendly service and great location, but really run-down.”

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The Stratford Hotel
Ranked #1 of 18 Hotels in Stratford
Certificate of Excellence
Weston, CT
Level Contributor
98 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
“Friendly service and great location, but really run-down.”
3 of 5 bubbles Reviewed 8 July 2010

Desk staff couldn't be nicer or more helpful. The location is perfect - so close to the Avon theatre, shopping and dining. Free parking too. Breakfast voucher for the diner next door is an unexpected treat. But our "suite" was shabby, and at times, not even adequate. No one mans the desk between 9 pm and 9 am, so when the toilet overflowed and the air conditioning broke, there was nothing to do but wait until morning. (Ordinarily, the air might not have been a problem, but Ontario was experiencing an unusually bad heat wave.) Room doors are thin and don't completely close, so from your bed you hear every sound from the corridor outside. Everything in Stratford is expensive during high season, but for $159/night, I expected to be able to shower without wearing shoes.

  • Stayed July 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wisewoman15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SuzanneCarroll, Manager at The Stratford Hotel, responded to this review, 11 July 2010
Thank you for your comments. I am glad you were happy with the staff, service and our many amenities. Our Guests find our location convenient, as we are close to the Avon Theatre, Studio Theatre, world class restaurants and specialty shopping. As well, we are a 15-20 minute walk to the Festival Theatre via the picturesque Avon River.

We are truly sorry for any concerns over the unfortunate timing of fixture maintenance. Like so many other small inn’s, our 12 room heritage hotel has limited desk hours. Our rates are comparably one of the lowest in the downtown core, and our desk hours are a way to keep our rates down. Should a guest need assistance after desk hours, guest key cards are furnished with emergency numbers for just such circumstances.

Thank you again for your comment and we look forward to seeing you in the future.
Suzanne Carroll
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276 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Any
English first
Mississauga, Canada
1 review
4 of 5 bubbles Reviewed 4 July 2010

My husband and I recently spent our anniversary, July 1st at this hotel. After looking at on-line reviews I specifically chose this hotel because of its old-world charm. It's more than 130 years old with very pleasant and comfortable updates. Centrally-located within walking distance to the waterfront, threatres, shops and restaurants. Our stay included an air-conditioned suite which included breakfast at a restaurant down the street. We also had a golf package which was a great value. We wanted to stay another night but the hotel was all booked up. Suzanne at the front desk found us another hotel at a comprable price with breakfast at the last minute and provided us with many great tips and things to do, making reservations for dinner and dessert the next day when we were no longer her guests. She showed us how to get a free city parking pass and her cheerful and accommodating service made us feel very much at home. Old-world charm at a great price even in high season.

  • Stayed July 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LesMilici
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elyria
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 28 June 2010

We came to Stratford to see several plays at the Shakespeare Festival. The Stratford Hotel is excellently located within a short walk of the downtown shopping district and all of the festival theatres. The staff of the hotel was very well informed about the city and the festival activities. The allowance for breakfast at a nearby restaurant provided a meal which was very filling and of excellent quality. We will definitely plan on staying at the Stratford Hotel for next year's visit to the festival.

  • Stayed June 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elyriatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, Ontario
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 21 June 2010

I am always on the lookout for inexpensive places to stay in Stratford, Ontario, while the Stratford Festival is on. I prefer to put my money into theatre tickets rather than accommodation. This year I tried the Stratford Hotel, which is in a very interesting old building, and the price was right (about $80 for the pre-summer season). I was able to walk to the Tom Patterson and Avon Theatres (you could walk to the Festival if you wanted, about 15-20 minutes) and leave my car at the hotel. Apparently during the summer months they also serve breakfast in a basement breakfast room - this was not available when I was there as the full theatre season was not underway. For convenience and price, I would stay there again. Note: as the building is old, the floors do creak, but this just added to the atmosphere!

  • Stayed May 2010, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JaneCatLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oregon
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 15 June 2010

The hotel's website gives a pretty accurate impression of its accommodations and amenities. As in many Victorian Inns there is the usual proliferation of decorative pillows ( which end up tossed on the floor) but there is also a small refrigerator and an effective air conditioner which effectively masks any street noise. It is charmingly furnished.
The dead-bolt key arrangement makes certain that guests do not lock themselves out (important when there is nobody on duty at night, though emergency numbers are furnished). It would be good to have in-room coffee makers but the breakfast voucher bought a nice fresh meal in the nearby diner .
The staff could not have been more friendly and helpful. Taxis were ordered, airport rides reserved, excellent suggestions made for nearby dining. Suggestions for how the rooms might be improved were welcomed.

  • Stayed June 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gwynethr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Stratford Hotel

Property: The Stratford Hotel
Address: 107 Erie St, Stratford, Ontario N5A 2M5, Canada
Phone Number:
Region: Canada > Ontario > Stratford
Amenities:
Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
#1 Best Value Hotel in Stratford
#1 Romantic Hotel in Stratford
Price range (per night): ₹ 6,529 - ₹ 9,601
Hotel Class:2.5 star — The Stratford Hotel 2.5*
Number of rooms: 12
Official Description (provided by the hotel):
The Stratford Hotel, where old world charm and modern amenities unite! Our historic downtown property is surrounded by shopping and theatre districts, historical neighborhoods; and we are 6 blocks from the business park. We offer English style gardens, wireless internet, and free onsite Parking. Features of all our rooms and suites comprise of queen size antique beds, distinctive layouts, private baths, gas fireplaces, bar fridges and high-definition TV's with digital cable. Our location is very close to all the Theatres, a 5 min walk to The Avon Theatre, a 25 min scenic walk along the river to the main Festival Theatre, a 10 min walk to The Tom Patterson Theatre and a 5 min walk to the new Masonic Hall. ... more   less 
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Also Known As:
The Stratford Hotel Ontario

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